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Flemming L.
Flemming L.
User

Dropbox problem  en

Author: Flemming L.
Visited 1773, Followers 1, Shared 0  

Hi

I'm trying to make the Dropbox plugin working, but after following the setup steps from Website X5 it still not working.
What to do???

This is the message that I got from  my  webpage  is  this: An error occurred while creating the gallery.

Posted on the
15 ANSWERS - 3 USEFUL
Aleksej H.
Aleksej H.
Moderator

Hello. Perhaps this video will be useful to you.

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Posted on the from Aleksej H.
Flemming L.
Flemming L.
User
Author

Hello
Its a fine video, but it don't work now after dropbox have changed something in the developer system. 

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Posted on the from Flemming L.
Domenico A.
Domenico A.
User

I have problems too. It does not work. Do you know anything if they have solved it?

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Posted on the from Domenico A.
Flemming L.
Flemming L.
User
Author

In the video and the manual from X5, i can see that they have a box that says that from august 2021 have problems. So I realy hope that they come with an update to how to do it.

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Posted on the from Flemming L.
Giuseppe Guida
Giuseppe Guida
User

Hi, unfortunately, the Website X5 guide is not always up to date. DropBox often makes changes to its API and this makes the Incomedia guides obsolete.
This is my report of January 21, 2022 regarding an Update of the DropBox API:


https://helpcenter.websitex5.com/en/post/247917

Regards

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Posted on the from Giuseppe Guida
Flemming L.
Flemming L.
User
Author

Im more confused now, and I drop the API and make a normal gallery to update manual.

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Posted on the from Flemming L.
Giuseppe Guida
Giuseppe Guida
User

I did an online test. Apart from some inaccuracies in the manual relating to the search for the "three dots at the bottom right" that lead to the Application generation page and apart from the "Access Token Expiration" item which is not in DropBox, I note that on Hosting Altervista the DropBox does not work but, the same project exported to the space of another Hosting (Aruba), works perfectly ...

ALTERVISTA: https://www.bozzasito001.altervista.org/dropbox2022/

ARUBA: https://www.giuseppeguida.it/dropbox2022/

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Posted on the from Giuseppe Guida
Giuseppe Guida
Giuseppe Guida
User

Hi, I'm sorry but I discovered that after about 2 hours also on Aruba the DropBox Gallery stops working, this is due to the migration that DropBox made at the beginning of the year gradually switching from long-term to short-term Token Access automatically.

So after about 2 hours the Access Token stops working (and also the DropBox Gallery). You have to follow a different procedure than what is indicated in the Incomedia guides, everything is explained here in this discussion on the DropBox Forum to make the Access Token long-lasting:


https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/How-to-show-option-quot-access-token-expiration-quot-in-settings/td-p/573841

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Posted on the from Giuseppe Guida
Giuseppe Guida
Giuseppe Guida
User

P.S. this problem of the short duration of the Access Token does not affect the old galleries created before December 2021 with the DropBox gallery object, it is only valid for the new galleries

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Posted on the from Giuseppe Guida
Aleksej H.
Aleksej H.
Moderator

I sent a notification about this situation to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Domenico A.
Domenico A.
User

Thanks Bro...I wait

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Posted on the from Domenico A.
Giuseppe Guida
Giuseppe Guida
User

Thanks Aleksej H.

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Posted on the from Giuseppe Guida
Incomedia
Elisa B.
Incomedia

Hi Flemming, 

thank you for your message. 

I reported the issue so it can be analyzed, I will keep you posted. 

Thanks! Kind regards.

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Posted on the from Elisa B.
Domenico A.
Domenico A.
User

NEWS? My dropbox still doesn't work.

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Posted on the from Domenico A.
Incomedia
Stefano G.
Incomedia

Hello everyone

The developers are actively working on the issue in order to resolve the situation

I will be sure to promptly notify you here as soon as I have any useful news that I can share on the matter

I remain available here

Stefano

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Posted on the from Stefano G.