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Tex T.
Tex T.
User

It is not possible to complete the download  en

Author: Tex T.
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I'm using Incomedia Website X5 v2022.2 - Go. My computer is Windows 11 Pro.
When trying to load any of the free templates I get this error: " It is not possible to complete the download." 
Please  advise.

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2 ANSWERS
Andre E
Andre E
Moderator
Best User of the month EN

check if you have firewall on / set them off and try again.

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Posted on the from Andre E
Tex T.
Tex T.
User
Author

It was our Sonicfirewall.
Thanks for the suggestions.

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Posted on the from Tex T.