WebSite X5Help Center

 
Bill V.
Bill V.
User

Unable to Upload Website to Internet - ftp and Database connection parameters  en

Author: Bill V.
Visited 1114, Followers 1, Shared 0  

I am unable to Upload Website to Internet

It appears Website X5 Evo requires more information regarding "FTP and Database connection parameters"

I think there is a new screen asking for "Server folder with write access"

The site is currently hosted by 123-REG 

The Website address is http://www.kingsHeathRooms.co.uk

Could you give me more information so I ask 123_REG the correct question?

Screenshot attached

Posted on the
3 ANSWERS
Aleksej H.
Aleksej H.
Moderator

Hello. Enter the name of the folder to record in the field. For example, "temporary" (without quotes).
Then create a folder with this name in the root folder of your site. You can do this with the help of the file manager on hosting.

Read more
Posted on the from Aleksej H.
Bill V.
Bill V.
User
Author

Actually I went back in to Website X5 Evo later in the day and - without changing anything - it allowed me to upload www.KingsHeathRooms.co.uk, with no error message

Weird (and a bit worrying)!

Any idea what caused it?

Read more
Posted on the from Bill V.
Incomedia
Stefano G.
Incomedia

Hello Bill

Unfortunately in your screenshot, I can't see the exact error you got so it's hard to determine exactly what caused it

Should you reencounter this issue please do let me know here and I will investigate this for you

I remain available here

Thank you

Stefano

Read more
Posted on the from Stefano G.