Ftp export

Author: Łukasz M.

Visited 1380, Followers 1, Shared 0

Tags: ftp,update,website x5 pro 2022.2

I'm trying to submit a page update. I receive this information from X5:

Unable to parse server response to pasv command

Any help?

PS.

I didn't make any changes on the server side.

THX

Posted on the 09/28/2022 15:02:03

3 ANSWERS - 1 CORRECT

Elisa B.

Incomedia

Hi Łukasz,

thank you for getting in touch.

What hosting provider are you please using?

Thanks! Kind regards.

Posted on the 09/29/2022 08:39:16 from Elisa B.

Łukasz M.

User
Author

I don't think that's a hosting problem. Because I have tried exporting different websites on different hostings in different countries. And this error also appears.

As a clue, I can give you that I changed my internet operator. Since then, I have a problem with the X5. But these may not be network issues because rest of my software is working normally.

Posted on the 09/29/2022 10:52:11 from Łukasz M.

Łukasz M.

User
Author

I solved the problem. Maybe it will be useful to someone. It is a transfer issue, FTP > SFTP. Must be changed to SFTP. I noticed one thing, on one of my Polish hosting, there were no problems after switching to SFTP. But on one of the UK hosting, X5 refused to connect via SFTP. The conclusion is that you probably need to change the server parameters when someone wants to transfer via SFTP, it probably depends on the hosting provider.

It is worth adding that I connected to my network via tethering.

Posted on the 09/29/2022 11:41:59 from Łukasz M.