Shopping cart sales charge
Author: Steve B.
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Hello, I have set up a shopping cart but I am struggling to understand the payment page. Once the customer has selected their products I want them to proceed and then pay. My cart just gives them a PayPal button but doesn't do anything. Also in the shopping cart I understand the delivery charge but what is a sales charge? Can I set it so that the sales charge does not show at all?
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Hello.
"My cart just gives them a PayPal button but doesn't do anything." - Are you using PayPal or Paypal Commercial platform?
"Also in the shopping cart I understand the delivery charge but what is a sales charge?" - This is the markup for using a particular payment method.
"Can I set it so that the sales charge does not show at all?" - As far as I know, there is no such option. But if you provide a link to a website page with a product, perhaps I can give you a CSS code to hide this information. I'm not sure, but I'll try.
Author
Hi,
I am using the paypal commercial option.
I think the sales figure is for sales tax so that makes sense and I can leave that as 0.00.
I have taken the website offline for the time being until I get this sorted out. It sends me a sales email and sends the customer an email with payment method. There is a paypal button but when the viewer clicks on it the page just refreshes.
I will continue to play around with it and if it still does not work I will upload website again and send you the link.
Thank you for your assistance. A step by step video on setting up the shopping cart would be really useful. Let me know if you ever do one.
Thanks again.
" A step by step video on setting up the shopping cart would be really useful. Let me know if you ever do one." - I do not have a separate video on this topic. But in the paid course there are videos 15 and 16 on this topic.
Hi Steve!
Please find here some useful guides about the e-commerce aspects you are mentioning:
https://guide.websitex5.com/en/support/solutions/articles/44001416329
https://guide.websitex5.com/en/support/solutions/articles/44000673758
https://guide.websitex5.com/en/support/solutions/articles/44000684246
https://guide.websitex5.com/en/support/solutions/articles/44002265689
Thanks! Kind regards.
Author
Hi Thank you for the advice I have now sorted the initial issue. When the customer has selected their products and they select 'buy now' they get the page as shown in the screen shot. Is it possible to change the text above the order number as this is not logical. The order has not been correctly sent as they have not yet paid so I wish to amend it. Thanks in advance.
Hi Steve,
you can edit this text on Step 1> General Information > Language Content Management, the entry ID is cart_step4_descr
Thanks! Kind regards.