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Giulio V.
Giulio V.
User

Frustrated!New Update Deletes Everything In My .Htaccess File  en

Author: Giulio V.
Visited 771, Followers 1, Shared 0  

I hope Incomedia reads these posts. Ever since we installed the latest update we see a Box that says the Htaccess file will be updated.

Anytime we upload our website it cleans out all my redirects from the .htaccess file. This is creating a big problem for us.

Why was this added to the software? This is obviously a serious issue and we deserve a quick answer.

We are very dissapointed and need to hear from Incomedia about this immediately.

Thank you for your replies.

Posted on the
4 ANSWERS
Giulio V.
Giulio V.
User
Author

Daniel

I don't remember ever setting up the 404 page. It dosent even appear in my site map.

I desperately need to make some changes on some pages, I am held hostage until this gets resolved. 

Some have suggested to add some code to the .htaccess but I am confused which line to place it on.

Is there any way to reach Incomedia about this?

Thank you.

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Posted on the from Giulio V.
Daniel W.
Daniel W.
User

Contact to Incomedia >> https://www.incomedia.eu/de/kontakt.html

You can try putting this code at the beginning of the .htaccess file, maybe WebSite X5 will write its code there.

---- Code for .htaccess ----

# WebSite X5 - Start Code [do not edit]

 

# WebSite X5 - End Code

----------------------------

Then insert your own code into the .htaccess file and test it.

If there are still problems, then there was probably an error during the installation / update and WebSite X5 should be completely reinstalled, possibly several times.

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Posted on the from Daniel W.
Daniel W.
Daniel W.
User

To be on the safe side, make a backup copy with WebSite X5 before reinstalling.

> 5 Export > Export project

If necessary, rename the iwzip file on the computer beforehand, then there will be 2 backup copies with different file names.

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Posted on the from Daniel W.