WebSite X5Help Center

 
Mateja K.
Mateja K.
User

Pictures not loading  en

Author: Mateja K.
Visited 702, Followers 1, Shared 0  

Hello,

I've encountered a problem while editing my website. I added a couple of new items to my online store, complete with jpg. pictures, as always. After reuploading the page I noticed that the pictures do not show online, instead there is a broken jpg. symbol or the picture with the camera watermark. So far this hasn't happened, so I also checked that the pictures aren't too large and in the right format. I've noticed the problem started after the last updated and was also wondering if an antivirus program could be responsible for this.

Examples of broken pictures:

https://marelica.si/product/?784-volnena-odeja-dagmar-siva

https://marelica.si/product/?4700-nebeska-sestrica-paulina-mini

Thank you!

Posted on the
1 ANSWERS
Daniel W.
Daniel W.
User
Best User of the month EN

The Firefox browser reports these images as missing:

-----

https://marelica.si/product/?784-volnena-odeja-dagmar-siva

/images/Odeja-BURST.jpg
24px x 24px (Scaled to 560px x 400px)

/images/Kuhinjska-krpa-MIR.jpg
24px x 24px (Scaled to 257px x 250px)

-----

https://marelica.si/product/?4700-nebeska-sestrica-paulina-mini

/images/Paulina8-mini.jpg
24px x 24px (Scaled to 560px x 400px)

-----

These images are actually very small, but are greatly enlarged on the page.

Perhaps insert the pictures again on the two pages in question. Then click on Preview while holding down the left Ctrl key and wait for the green progress bar to run all the way through. Then upload the website again to the Internet.

Read more
Posted on the from Daniel W.