How do I change the sender of contact form submission confirmations?

Author: Stein J.

Visited 1049, Followers 1, Shared 0

Tags: contact,form,website x5 pro 2022.3

When a visitor sends the contact form, they do receive an email confirmation (as they should) but the sender is from a *** while it want it to be our customer service email.

The correct email has been specified in the settings of the contact form and I don't know where the above email address is picked from.

Any ideas?

Thanks

Posted on the 02/06/2023 07:53:28

3 ANSWERS - 1 CORRECT

Daniel W.

User

The mail address was made unrecognizable with *** by the forum.

Was it the domain email address that shows up?

Should a Gmail or other email address be displayed?

Posted on the 02/06/2023 16:10:53 from Daniel W.

Claudio D.

Moderator

emails are ALWAYS sent with the address specified in

step 5

export to internet

parameters

Posted on the 02/06/2023 16:32:05 from Claudio D.

Stein J.

User
Author

Thanks Claudio!

Posted on the 02/07/2023 09:33:00 from Stein J.