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Alvin L.
Alvin L.
User

Error While Creating A New Project  en

Author: Alvin L.
Visited 421, Followers 1, Shared 0  

I am trying to create a new project using the template "Hypster Cafe" but I get an error message that the Fonts folder is not accessible.  This is in the project folder that the template creates, not the system fonts folder.  I can view the folder on disk and verify it does exist.  I have tried a couple things but cannot figure out a way around this.  This is a pay to use template and I did purchase it along with any objects that it uses which I had not already purchased.  

Anyone ever get this error before?  The attached error message is what I get.  Every time I attempt to create a new project with this template I get this error and see a new folder on disk.  But the project never shows up in my list of projects in WebsiteX5 that I can work on.

Posted on the
4 ANSWERS - 1 CORRECT
Alvin L.
Alvin L.
User
Author

I might buy more credits and purchase the "Restnt" template but I am not sure it won't just do the same thing.  I don't really want to keep dumping credits at it, hoping to buy a template I like that works in this new version of WebsiteX5.

Any idea would be appreciated.

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Posted on the from Alvin L.
Alvin L.
Alvin L.
User
Author

I get the same error trying to use the template "Coffee" which I believe is a free template.  Could this be an issue with the current version or is it an issue with template created in previous versions not importing properly?

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Posted on the from Alvin L.
Alvin L.
Alvin L.
User
Author

I am not sure why this fixed it, but I created a new "Website X5 Pro" project folder and set that as the default in settings and I am able to use the template.  

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Posted on the from Alvin L.
Esahc ..
Esahc ..
Moderator

Alvin, can I strongly recommend you run chkdsk c: /r from an admin cmd prompt?

I have had an almost identical error many moons ago and it turned out to be a faulty sector on the hard disk. In my opinion it is worth the inconvenience, it might fix a looming problem and if not there would be no great loss.

Good luck

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Posted on the from Esahc ..