WebSite X5Help Center

 
Alvin L.
Alvin L.
User

Error While Creating A New Project  en

Autor: Alvin L.
Visited 726, Followers 1, Udostępniony 0  

I am trying to create a new project using the template "Hypster Cafe" but I get an error message that the Fonts folder is not accessible.  This is in the project folder that the template creates, not the system fonts folder.  I can view the folder on disk and verify it does exist.  I have tried a couple things but cannot figure out a way around this.  This is a pay to use template and I did purchase it along with any objects that it uses which I had not already purchased.  

Anyone ever get this error before?  The attached error message is what I get.  Every time I attempt to create a new project with this template I get this error and see a new folder on disk.  But the project never shows up in my list of projects in WebsiteX5 that I can work on.

Posted on the
4 ODPOWIEDZI - 1 PRAWIDłOWA ODPOWIEDź
Alvin L.
Alvin L.
User
Autor

I might buy more credits and purchase the "Restnt" template but I am not sure it won't just do the same thing.  I don't really want to keep dumping credits at it, hoping to buy a template I like that works in this new version of WebsiteX5.

Any idea would be appreciated.

Czytaj więcej
Posted on the from Alvin L.
Alvin L.
Alvin L.
User
Autor

I get the same error trying to use the template "Coffee" which I believe is a free template.  Could this be an issue with the current version or is it an issue with template created in previous versions not importing properly?

Czytaj więcej
Posted on the from Alvin L.
Alvin L.
Alvin L.
User
Autor

I am not sure why this fixed it, but I created a new "Website X5 Pro" project folder and set that as the default in settings and I am able to use the template.  

Czytaj więcej
Posted on the from Alvin L.
Esahc ..
Esahc ..
Moderator

Alvin, can I strongly recommend you run chkdsk c: /r from an admin cmd prompt?

I have had an almost identical error many moons ago and it turned out to be a faulty sector on the hard disk. In my opinion it is worth the inconvenience, it might fix a looming problem and if not there would be no great loss.

Good luck

Czytaj więcej
Posted on the from Esahc ..