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Wayne B.
Wayne B.
User

Cookiebot will not display on website  en

Author: Wayne B.
Visited 1357, Followers 2, Shared 0  

I am trying to set up CookieBot on a site that I am working on but no matter what I do, nothing displays on the site once it is uploaded. I tried both in the header and elsewhere on the first page. I followed all the guidelines in the Helpcentre and on the CookieBot site, to no avail.

Has anyone else set this up successfully? In the meantime I am using a comment on the Privacy and Security settings page, but this only gives me an "accept" option, which is not ideal. Here is the site:

mindcare.nz

Posted on the
6 ANSWERS - 1 USEFUL
Daniel W.
Daniel W.
User
Best User of the month EN

My post in German, see >> https://helpcenter.websitex5.com/en/post/259885

----- Translated with Google -----

In principle, there are 2 codes that are installed on the website:

A) Section <script>...</script> (Step 2 - 1st consent banner) at WebSite X5 under ...

1 Settings > Statistics and Code / Code

B) Section <script>...</script> (Step 2 - 2. Cookie declaration) is placed in the data protection declaration at the point where the reference to the cookie consent tool used should appear. Be sure to mark the HTML symbol next to the text object (framed in blue) so that the code is executed.

The <script>...</script> section is of course different for every user, you only find out which one is correct as a customer of e.g. Cookiebot.

All other settings are made by the provider, e.g. Cookiebot, after logging in.

----------------------------------

Information in German from Cookiebot website, see

>> https://www.cookiebot.com/de/manuelle-implementierung/ (Translate with Google)

-----

Guide from Incomedia in English, see

Cookiebot Object. How to create and integrate a cookie banner

>> https://guide.websitex5.com/en/support/solutions/articles/44002328462-objekt-cookiebot-einrichtung-und-einbindung-eines-cookie-banners-auf-ihrer-website

-----

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Posted on the from Daniel W.
Wayne B.
Wayne B.
User
Author

Thanks for the help Daniel, but no matter what I do, nothing will display when the site is live.

On a different note, I looked through the list of available Templates and saw that ALL the free ones had gone. Only paid ones available. How long has this been the case?

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Posted on the from Wayne B.
Wayne B.
Wayne B.
User
Author

I kind of found out the answer - if I want to create a new project, there are still some free and paid templates available in that section, just not on the main X5 pages of which this forum is a part.

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Posted on the from Wayne B.
Daniel W.
Daniel W.
User
Best User of the month EN

A) Templates

There are free and paid templates in the WebSite program, but only paid templates are offered on the Marketplace website.

It is also possible to change the template in an existing project, see

-----

How to share a Template using Export/Import function

>> https://guide.websitex5.com/en/support/solutions/articles/44001452473-so-teilen-sie-ein-template-mit-der-imports-und-exportsfunktion

-----

In a German forum post I also posted some information and screenshots about the template change, see

>> https://helpcenter.websitex5.com/en/post/257818 (scroll down a little longer)

B) Cookiebot

Regarding the cookie problem - was the code for Cookiebot actually added to WebSite X5 and was the website then also uploaded to the web space?

I can't find any Cookiebot code in the source code of the mindcare.nz website.

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Posted on the from Daniel W.
Wayne B.
Wayne B.
User
Author

Hi Daniel, I removed the code from the site after it didn't display. I have a basic "I Agree" tick box which was already embedded in the template I used and I modified the wording for that. It's not ideal but better than nothing (I am not based in Europe). Thanks for your help.

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Posted on the from Wayne B.
Daniel W.
Daniel W.
User
Best User of the month EN

I just tested it with Cookiebot.com and the free plan, it works on my test site, see

>> http://finde-links.de/123shop-hosteurope/datenschutzerklaerung.html (Test page only)

----- Test page -----

------

Previously, this task was performed at Cookiebot.com and with WebSite X5.

----- Cookiebot account -----

----- WebSite X5 -----

-----

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Posted on the from Daniel W.