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Phil Kingsland
Phil Kingsland
User

There was a problem adding the comment - &x5_pc000000005error  en

Author: Phil Kingsland
Visited 823, Followers 1, Shared 0  

Cannot submit a Blog review.
X5 admin shows diagnostic tests all PASS.
Server folders are set to Full Access for the user  IIS_IUSRS

Why is a comment submission failing?

Posted on the
5 ANSWERS - 1 CORRECT
Daniel W.
Daniel W.
User

It also works without an extra server directory. In this case, WebSite X5 saves the comments to a file in the normal directory.

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Posted on the from Daniel W.
Daniel W.
Daniel W.
User

I have now created a directory in the FTP window of WebSite X5 and specified it as the directory for the blog comments, and that also works.

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Posted on the from Daniel W.
Phil Kingsland
Phil Kingsland
User
Author

What server are you using?
My site is on a Windows Server running IIS 8.5 and PHP 7.3

The website root directory has limited security access rights and any file created in it will inherit the same rights.

I created a website subfolder from the website root with full access rights for IIS_IUSRS. This is the folder I entered in the blog comments server folder as the full local DOS file path from C:\

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Posted on the from Phil Kingsland
Phil Kingsland
Phil Kingsland
User
Author

Taking note of your 2nd post I set a folder for comments to just /zqu7d4, and created the folder in the website root with full access rights for IIS_IUSRS and this works.

So my error was to put the server's full local DOS path to the comments folder.

I am now experimenting with reducing IIS_IUSER access rights to just read/write.

Thank you for the hint to my error.

I wish WebSite X5 did not force us to have writeable files with the website folder tree. This can seriously compromise the security of a site.

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Posted on the from Phil Kingsland