WebSite X5Help Center

 
Peter B.
Peter B.
User

Domain and hosting not working  en

Author: Peter B.
Visited 639, Followers 1, Shared 0  

I have registrated a domain name, but i can not upload the site. Error it takes 24 to 48 hours for DNS. But that time is long after.  

Don't receive email, 

Posted on the
8 ANSWERS - 1 CORRECT
Daniel W.
Daniel W.
User

The Incomedia employees will probably only be available again on Monday during normal office hours in Italy, see

-----

Montag - Freitag: 8:30-13:00 und 14:00 - 17:30 CAT/CEST

>> https://www.incomedia.eu/de/kontakt.html

-----

Read more
Posted on the from Daniel W.
Incomedia
Eric C.
Incomedia

Hello Peter,
are you still encountering the issue?
What kind of error do you see when attempting to upload the website, could you kindly provide us with a screenshot?

Eric

Read more
Posted on the from Eric C.
Peter B.
Peter B.
User
Author

The mail is working, but upload is not possible , see word doc screenshot

Read more
Posted on the from Peter B.
Incomedia
Eric C.
Incomedia

Hello Peter,
we will check that is causing the issue and get back to you as soon as possible.
Thank you for your patience.

Eric



Read more
Posted on the from Eric C.
Incomedia
Eric C.
Incomedia

Hello Peter,
the encryption-related issue that caused the web space not to be active should be fixed.
Could you check if you are now able to upload the website without errors?

Eric

Read more
Posted on the from Eric C.
Peter B.
Peter B.
User
Author

It looks like its working, but when i try to upload, it asks for a proper url,

I can only choose between to oen with www and one whitout the www.

So its still not working. 

Read more
Posted on the from Peter B.
Peter B.
Peter B.
User
Author

I try it again, 

Now its working.

Thankzz.

Read more
Posted on the from Peter B.