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M. Bogataj
M. Bogataj
User

Recaptcha on mail forms stopped working  en

Author: M. Bogataj
Visited 598, Followers 1, Shared 0  

Hello,

when we installed last few update, on mail form don't work SUBMIT button when reCAPTCHA is enabled. Websites published before last updates few month ago works fine. What can be a reason?

Regards,

Marjan B.  

Posted on the
4 ANSWERS
Incomedia
Eric C.
Incomedia

Hello Marjan,
do you have a link for the page containing the contact form with the captcha that is not working?

Eric

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Posted on the from Eric C.
Incomedia
Eric C.
Incomedia

Hello Marjan,
inspecting the pages when trying to send the contact form after clicking on the captcha, I notice that an error 500 occurs for the captcha.
I would suggest contacting your hosting provider for further details about the error, as we cannot access this information, and also check which PHP version they are using.

Eric

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Posted on the from Eric C.