WebSite X5Help Center

 
DK PC  S.
DK PC S.
User

No connection to server to access Incomedia homepage  en

Author: DK PC S.
Visited 187, Followers 1, Shared 0  

Team

Software installed on second PC without any problem to activate. After progam start I got follow error message

 Application works fine with firewall. No VPN, no Proxy (Norton and Malwarebytes). Disabled both and test ,same error message. On first PC working without any issue. Some of objects cant download if app not connected to the internet .

Any advice?
Thank you in advance :)

Posted on the
3 ANSWERS
Daniel W.
Daniel W.
User
Best User of the month DEBest User of the month EN

If someone offers computer help (website in profile), then the common errors should be familiar. Maybe the moderators have an idea of ​​what was overlooked.

Read more
Posted on the from Daniel W.
Incomedia
Eric C.
Incomedia

Hello,
are you otherwise having any connection issues with this other computer?
Or is only WebSite X5 not detecting it correctly?
Have you tried restarting the connection or using a different network?
Thank you.

Eric

Read more
Posted on the from Eric C.
DK PC  S.
DK PC S.
User
Author

Hi Eric

Thank you for your post. I found yesterday the issue.

The local host http://http=localhost was active  with port 5016

After deactivation I was able to connect incomedia home page.

Best regareds

Read more
Posted on the from DK PC S.