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Terrance O.
Terrance O.
User

License key  en

Author: Terrance O.
Visited 681, Followers 1, Shared 0  

Why is it that after the last update, I have to activate my Website X5 platform every time I want to work on the website? What happend to the app keeping the license key in memory so I don't have to input every time I want to use it, which is at least a couple times every week.

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4 ANSWERS - 2 USEFUL - 1 CORRECT
Aleksej H.
Aleksej H.
Moderator

Hello. Are you working with administrator rights? Do you have one user or several?

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Posted on the from Aleksej H.
Terrance O.
Terrance O.
User
Author

I am. I use it on a normal user profile. I have to input my admin credentials to load the app. It worked fine until the last update. Now, I have to add my license key and activate it everytime I load the app. So annoying. Should I add my user profile to the app security permissions to stop this?

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Posted on the from Terrance O.
Terrance O.
Terrance O.
User
Author

Sorry I took so long to get back to you. I discovered the solution. Instead of just opening the app and putting in my admin creds, I actually have to right click the desktop shortcut and select 'run as admin' in order to have the license key load with the app. I had been doing that but I tried what I thought would be the easy way to update the blog but it's not so easy afterall. Thank you. A good lesson learned.

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Posted on the from Terrance O.