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Derek C.
Derek C.
User

Photo Sphere Viewer  en

Author: Derek C.
Visited 482, Followers 1, Shared 0  

We use Insta 360 camera images however the result in the app is poor with a gap in the image and the upper and lower views a mess. How do I get refund on this?

Posted on the
6 ANSWERS
Andre E
Andre E
Moderator
Best User of the month EN

Hello Derek,

Just wait for Incomedia to respond, i have set the post for them to check so for the moment just wait for Incomedia.

Thx

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Posted on the from Andre E
Axel  
Axel  
User

Forgot this object. bugged !!! foot-in-mouth

I bought it and refund it because not working fine ! surprised

Axel

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Posted on the from Axel  
Daniel W.
Daniel W.
User

I tested the Marzipano tool a while ago based on a user request and created a small guide with a test page for it, but I can't remember which forum it was in.

Tool for 3D images >> https://www.marzipano.net/ (with demos and docs)

If a file with a 3D image is provided, I could test it and create a small guide for it.

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Posted on the from Daniel W.
Incomedia
Elisa B.
Incomedia

Hi Derek, 

I am so sorry to hear about this issue. 

Could you please report the link to the page where this issue is to be seen, so we can better analyze it?

Thanks! 

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Posted on the from Elisa B.
Daniel W.
Daniel W.
User

@JiPeR 48: Thank you - yes, that is the link to my instructions for the Marzipano tool in German.

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Posted on the from Daniel W.