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David R.
David R.
User

Connection Error during Access Management Update  en

Author: David R.
Visited 86, Followers 1, Shared 0  

Hi,

After upgrading to version 2024.4 when I click on the update button to update the access management data I get a message box saying:

      "Connection error: It is not possible to complete the operation."

Also, when I try to access the restricted pages of my website I get the following error:

"This page isn’t working right now

www.probusclubwahroongaeast.org.au can't currently handle this request.

HTTP ERROR 500"

What can I do to resolve this issue?

Kind Regards.

Posted on the
1 ANSWERS - 1 CORRECT
Incomedia
Eric C.
Incomedia

Hello David,
I am sorry about the issues.
I would recommend checking your PHP version and making sure that it is between 8.0 and 8.2.
When exporting the website, do you get any warnings about the database?

Eric

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Posted on the from Eric C.