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Christopher B.
Christopher B.
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Pictures Dropped After Software Update & Preview Issue  en

Author: Christopher B.
Visited 1800, Followers 1, Shared 19  

Issue #1

Everytime a Software Update is rolled out, I seem to have at least a few pages where the pictures are incorrect (supposed to be on another page) or are dropped all together in the preview and just show a blank frame once they are uploaded.  Initially I thought this might be due to pictures having similar names, but this seems to happen everytime I update the software.

Issue#2

If I have my cursor placed in a text or code area and click preview, the preview hangs up and never completes.  I have to close it and click preview again at which point it dumps me off to the index page.  I think this is a bug of some kind.

By the way, this project was converted from the latest version of WebX5 ver 8.  Just wanted to point out these two issues so that they could be addressed in potential future updates.

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3 ANSWERS
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Samantha M.
Incomedia

Hello Christopher!

1 - Could you please check that your imgae file path is correct and attach a screenshot of the error message if possible?

2 - What version of IE do you have on your computer? You need to have at least IE8 and your flash version in it, needs to be up to date. Please check and let me know.
Thank you!

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Posted on the from Samantha M.
Christopher B.
Christopher B.
User
Author

The next time I encounter it I will capture a screen shot.  I have already fixed all of the issues that I found as I needed to get my site updated.  This has happened with every software update that has been rolled out.

As for the other issue, I am running IE8 with the latest version of flash installed.

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Posted on the from Christopher B.
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Samantha M.
Incomedia

Ok, that would be great. Thank you!
I'm glad it is fixed now.

Thanks for the info!

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Posted on the from Samantha M.