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eyup A.
eyup A.
User

E-MAİL FORM  en

Author: eyup A.
Visited 2068, Followers 1, Shared 0  
Tags: form

Hello, I designed a web site using Web Site X5. I just added an e-mail form to the site but I am having a problem with the incoming mails. My web hosting company said to me that I have to use asp file, so I made the necessary changes. The mails arrive but the "text area" of the mails are coming empty. I see that the mails ara coming but I can't see what is written in the mails. How can I solve this problem? Note: The version of the Web Site X5 that I use is 9.0.12.1873. I would be grateful for your help. Eyyup ADALIER

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15 ANSWERS
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Riccardo P.
Incomedia

Hi Eyup,

can you send me the URL of the your site please?

If you need to set the .asp page you go in Step 2 and click on the propeties of the page with the Email Form and select the extension .asp

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Posted on the from Riccardo P.
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Riccardo P.
Incomedia

Hi Eyup,

try to use the our form email object and insert the email field,then re-export the site.

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Posted on the from Riccardo P.
eyup A.
eyup A.
User
Author

As you described, I just choosed the extension .asp in the  2 nd step of the properties of the Email Form. But the problem goes on and the  attaced error code occurs. ( http error code 405) I need your further help..., and if possible please send  me an example of  .asp extensioned Email form...

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Posted on the from eyup A.
eyup A.
eyup A.
User
Author

As you described, I just choosed the extension .asp in the  2 nd step of the properties of the Email Form. But the problem goes on and the  attaced error code occurs. ( http error code 405) I need your further help..., and if possible please send  me an example of  .asp extensioned Email form...

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Posted on the from eyup A.
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Riccardo P.
Incomedia

Hi Eyup,

this error means your server donn't support the "post metod", you can set "get" in the "Preference" windows of the program.

I remember you that our form mail work in .php pages, so you need to set the page of the form mail in .php.

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Posted on the from Riccardo P.
D. Spencer
D. Spencer
User

Hello

I to cant use the e:mail form it seams to leave my computer but doesnt come back from the customer could you tell me if im doing something wrong please

dennis spencer

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Posted on the from D. Spencer
eyup A.
eyup A.
User
Author

I talked to my web hosting company and made the necessary  changes for php.  I also made the changes for the Email form for  php.But when someone tries to send an e-mail over the web  site; after writing the mail and when pressed the send button the page  goes back to the main page of the web site but no mail arrives to me.

The  url of the site iswww.mehmetcikbelediyesi.com

How can I solve this problem?

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Posted on the from eyup A.
Hakkı  Coşgun
Hakkı Coşgun
User

eyüp bey aynı sorun bende de var e-mail formu oluşturamadım.

sadece  iletişim bilgileri gönderecek, detaylı bir şey yok.

 oluşturunca bana da bilgi verin

saygılar,

hakkı Coşgun

***

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Posted on the from Hakkı Coşgun
eyup A.
eyup A.
User
Author

Tamam Hakkı Bey uğraşıyoruz inşallah çözeriz çok önemli bir konu.

Saygılarımla Eyyüp ADALIER.

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Posted on the from eyup A.
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Riccardo P.
Incomedia

Hi Eyup,

try to set the "low level email script" in the "Preference windos of the program, if the email don't send there is a server problem.

Try to send the file "imemail.inc.php" in the "res" folder of the program to the Server and ask because the file .php doesn't work.

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Posted on the from Riccardo P.
eyup A.
eyup A.
User
Author

According to your suggestions, I talked to my web hosting  company again and we made some changes and new set-up for php commad file. Now,  the mails arrive but there are two other problems that my web hosting company  says it is related with the software that I use to prepare the web  site. And they suggest me to contact you again.

First, the send mails arrive but still the "text area" of  the mails comes empty, I cant see what is written in the mails.

Second, when you try to send mail over the web site, after  pressing the send button the below error occurs, which I believe that is related  with the first problem also.

 "SMTP -> FROM SERVER: 220  cluster06.natrohost.com ESMTP Natrohost.MailServer v.1.0.4 - MX1 SMTP -> FROM  SERVER: 250-natrohost.com [94.73.144.130], this server offers 5 extensions  250-AUTH LOGIN 250-SIZE 53248000 250-HELP 250-AUTH=LOGIN 250 XSAVETOSENT SMTP -> FROM SERVER: 250 Requested mail action okay, completed SMTP -> FROM  SERVER: 250 Requested mail action okay, completed SMTP -> FROM SERVER: 354  Start mail input; end with . SMTP -> FROM SERVER: 250 Requested  mail action okay, completed SMTP -> FROM SERVER: 221 Service closing  transmission channel Mesaj Gönderildi "

web url:www.mehmetcikbelediyesi.com

I appreciate your furter help.

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Posted on the from eyup A.
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Riccardo P.
Incomedia

Hi Eyup,

WebsiteX5 Evolution 9, not support the SMTP format for the form mail.

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Posted on the from Riccardo P.
eyup A.
eyup A.
User
Author

Isn't there any way to solve the e-mail problem? I still  cannnot get the mails properly; and with this state of the site which is  prepared with Web site X5 program, I think the site does not worth too much.  Without the e-mail form the site is not interactive, there is no contact with  the site visitors and the web site owner. So there must be a way to overcome this  issue!

What do you suggest?

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Posted on the from eyup A.
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Riccardo P.
Incomedia

Hi Eyup,

if you use the SMTP protocol you need setting manually the Email modifing the script of sending email.

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Posted on the from Riccardo P.