WebSite X5Help Center

 
Josue C.
Josue C.
User

Licença Expirada, Como Renovar ?  en

Author: Josue C.
Visited 1742, Followers 1, Shared 46  

Eu preciso extender o prazo de minha licença, pois formatei meu pc e agora não consigo ativar o programa. Como devo proceder ?

Ao instalar obtive o código: 314 de erro. 

Posted on the
14 ANSWERS - 3 USEFUL
Incomedia
Riccardo P.
Incomedia

Hi Josue,

I see you've done three installations on three different PC.

with 1 license you can install the program only on 2 different pc.

Read more
Posted on the from Riccardo P.
Josue C.
Josue C.
User
Author

I recently purchased the webx5 full program from your company and ever since I formatted my computer I  have been having problems to register the program again. This is what happened, during the installation process I received an alert message number 314 andI would like to know how to proceed to be able to register the program again, given the fact that I just purchased it, or if I have to pay any extra feesto prolong the the activation process because I will have to format my computer again in the next days. I will change my OS 32 bits to 64 bits. 

Read more
Posted on the from Josue C.
Incomedia
Riccardo P.
Incomedia

You have installed the program on 3 different pc and you want install  on 4° pc.

When you have the final pc. install the software on this, if the registration program stops you need to follow this passages:

-when the registration program start, click on CTRL and Next.

-select save istructions and open the file with your browser.

- than send us the computercode, you can see it in the link.

on the PC that you're sure to be the final.

For test you can install the demo version and not the full version.

Read more
Posted on the from Riccardo P.
Josue C.
Josue C.
User
Author

At this moment, I have 2 installed program on 2 PC. But I was formated my unit. My question is: In the future, when I need install again this software.. 
How I do?

thanks.. 

Read more
Posted on the from Josue C.
Josue C.
Josue C.
User
Author

Can I transfer, this licence to other PC? If I want format my system?
I think about your system, you have a solution for this case?
If I bought the licence and I need change my system, I will lost the licence code?
How many times I can generated other copys?
if I want change? 

Read more
Posted on the from Josue C.
Incomedia
Riccardo P.
Incomedia

If you need to format the pc, you can do it, the computer is the same pc-code and you can unlock it.

With one licence you can register the software in two different pc.

I see that you have installed the software in three different pc, installa the software in these pc that you have unlocked.

Read more
Posted on the from Riccardo P.
Francisco N.
Francisco N.
User

Good evening, I'm changing my computer and would like to uninstall from a
to another new laptop and want to know how should I proceed.

Read more
Posted on the from Francisco N.
Incomedia
Riccardo P.
Incomedia

Hi Francisco,

Create a new "private post" amd follow this steps:

Install the software on this new pc,  you need to follow this passages:

  • when the registration program start, click on CTRL and Next.
  • select "save istructions" and open the file with your browser.
  • than send us the link, you can see in this file.
Read more
Posted on the from Riccardo P.
Josue C.
Josue C.
User
Author

Nice Riccardo, thanks for all! :)
God bless you 

Read more
Posted on the from Josue C.
Josue C.
Josue C.
User
Author
Riccardo P.
If you need to format the pc, you can do it, the computer is the same pc-code and you can unlock it. With one licence you can register the software in two different pc. I see that you have installed the software in three different pc, installa the software in these pc that you have unlocked.


When I reset my system (format), I can´t unlock, but I will try again, and send to you the screen. I have two machines (PCs) only. The third copy as unlock, at the first PC. After formated. Can you understand? Thanks again!

Read more
Posted on the from Josue C.
Incomedia
Riccardo P.
Incomedia

Hi Josue,

you can see the pc was unlocked at your "my licences" page in your user profile.

You can install the software in your 3 machine when you have request the unlock.

Read more
Posted on the from Riccardo P.
Josue C.
Josue C.
User
Author

Hi Riccardo, How are you?

So I have the same poroblem again. Now I try used the code:
http://answers.websitex5.com/profile/licences
But without results. Can you help me again?
I received  this message: Error no Servidor.
Erro HTTP {500 (Internal Server Error)

Can you help me? I need retore my system in this week. To finish a work.

thanks for all.

Josué. 

Read more
Posted on the from Josue C.
Josue C.
Josue C.
User
Author

How can I send Particular messages? I can't search. 

Riccardo can you help me?

Read more
Posted on the from Josue C.
Incomedia
Riccardo P.
Incomedia

Hi Josue,

Our server is a bit slow but it is now working, therefore please try again now to install your program.

If you still aren't able to, please proceed with the manula activation and I will help you.
In order to install manually.

Read more
Posted on the from Riccardo P.