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Elzbieta J.
Elzbieta J.
User

Problem with second licence  en

Author: Elzbieta J.
Visited 1263, Followers 1, Shared 0  

Hello,

I have a licence of Website X5 v8 which I have activated on one computer 1 year ago. Now that I've changed my computer, I would like to reinstall the program. The problem is when I click on "Unlock" during the installatio, it gives me an error:

Refunded Product Code

The Product Code refers to a licence that has been refunded. Error 8

Why can't I have a second licence?

Thank you

Posted on the
1 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello Elzbieta,

You asked a refund of the product the 12/01/2011 and so the licence code gets blocked after you received back the money.

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Posted on the from Claudio D.