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Jarmo L.
Jarmo L.
User

No confirmation email are sent from the site shop  en

Author: Jarmo L.
Visited 1218, Followers 1, Shared 0  
Tags: email,problem

No confirmation email are sent from the site shop. Why is that?

Service provider is Arvixe and pages are running under IIS.

BR:  Jarmo

Posted on the
5 ANSWERS - 1 CORRECT
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Claudio D.
Incomedia

Hello Jarmo,

When you start WebSite X5 in the first screen you will find in the lateral menu "Preferences" in which you can change the Script level ofthe Email form. Try to choose the Low-level Script or Low-quality Server Script and export the Project again. Once exported try to test if the confirmation email are sent.

Please let me know!

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Posted on the from Claudio D.
Jarmo L.
Jarmo L.
User
Author

Hello Sir.

Sorry to report, but there are absolutely no emails going out from the app. Not from the contact form nor the shop. I've tried all three choices in the "Preferences". Frown

BR: Jarmo

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Posted on the from Jarmo L.
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Claudio D.
Incomedia

Hello Jarmo,

Can you please post me the link to your website? Can you also check if you have a hosting plan with PHP support?

Many thanks!

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Posted on the from Claudio D.
Jarmo L.
Jarmo L.
User
Author

http://humanitasseura.com/

humanitasseura.com (50.61.239.243)Server Info
Microsoft® Windows Server® 2008 Standard without Hyper-V Service Pack 2Start/Up Time:
Total Memory:
Available Memory:11/18/2012 12:44:36 PM - 7:13:03:18
25759580160 bytes
3948716032 bytesWeb siteStarted   Application poolStarted   Home Extensions Errors Headers MIME Pointers Security Virtual Dirs Management Publishing FrontPageASP:EnabledEnable Parent PathsASP.NET: 1.1 (Classic) 2.0 (Classic) 2.0 (Integrated) 4.0 (Classic) 4.0 (Integrated) 

  • Integrated mode (recommended) takes advantage of the IIS 7 integrated pipeline to process requests.
  • Classic mode uses the IIS 6 processing model (recommended for ASP.NET 1.1 applications only).
  • The application pool selected also will be used when creating new virtual directories (applications).
  • The application pool of the virtual directory can be changed on the virtual directory page at any time.
  • If secured folders is enabled, only application pools running in integrated mode are available.

PHP:  None  5.x  Perl (ISAPI):Enabled

CGI-BIN:Installed

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Posted on the from Jarmo L.
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Claudio D.
Incomedia

Hello Jarmo,

You need to ask your hosting provider if there is support for the PHP function mail() because this one is used to send email.

Please let me know.

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Posted on the from Claudio D.