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R H.
R H.
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Author: R H.
Visited 2237, Followers 1, Shared 42  

Hellow There!! :o),

I have one question and one liitle problem.

1) Where can i find english tutorials 9 for example, how to create a e-mail form.
I dont know how to do? and where i can find a tut. abt to make a webshop with X5

2) My site is on the way to become a nice website, but when i look (with FIREFOX) to the site by gallery, than i see nothing, not any photo appear!!! but when i look with IE, than i see everything good working?? How is that possible? bcs my flash plug-in is uptodate!

At least but not last! where is here a quickly answer clear support???? I have buy the programm, and i stick now for 3 days yet, and im frozen!!! So who can explain me something more via MSN (messenger) my MSN= ***  :o):o):o)!!

Thank you very much!

Regards, Rich

Posted on the
7 ANSWERS
Incomedia
Noemi W.
Incomedia

Hi Richard,

thanks for your message.

1.

Unfortunately, there is no tutorial about hoe to create an e-mail form. I kindly ask  you to use or F1 for help or to use the manual at page 86: http://www.websitex5.com/download/v9/websitex5_evolution9_en.pdf .

2.

Please, provide me the exact pages on which you encounter the problem. This would help us to better analyse the problem.

3. 

We do not use msg as a support tool but we give our best to reply on posts within the next 24h.

Regards,

Noemi

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Posted on the from Noemi W.
R H.
R H.
User
Author

Hi Noemi,


Thank you very much for the answer! Im using also provider, one.com!
I have alot of problems with running my website on firefox.
This is my website: www.rdesign070.nl.Thepageswhereit goes wrong are:

* http://www.rdesign070.nl/wat-doe-ik-.html
(Is showing nothing, but in my X5 prog, is the page full with info)

* http://www.rdesign070.nl/portofolio.html
(Is showing nothing, but in my X5 prog, i have make a gallery, via www.one.com)

http://www.rdesign070.nl/contact-informatie.html
(Is showing nothing, but in my X5 prog, is the page full with info)


If you want i can send you by e-mail the whole website, than i will export all the filles.
Maybe you or Incomedia can solved the/my problems! because i have bought this program to make a start with my onw company, and on this way i can not work at all.

(Note: Im using Fifefox the newest version: 7.0.1) and im using also IE 8.0)
With IE i have also problems with:

http://www.rdesign070.nl/portofolio.html
http://www.rdesign070.nl/contact-informatie.html

I have make a new gallery with the gallerymaker from the website www.one.com
and than he showing suddenly both gallery`s??? It is very strange, but i hope you or incomedia can help me very very soon!

Anyway thank you for helping me! I appreciatethat!!

Best regards,

Richard


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Posted on the from R H.
R H.
R H.
User
Author

PS.

Hi Noemi,

Thank you for the answer!

See attachment: I hope i will hear it very soon (see other message) Im trying to uploading the file but it is to big (3MB) what i received directly drom X5, i was not allowed, i have winzip the export file directly with winzip, the other export file was to big (3MB) this one is 732 kb, and is also to big. It says: The filetype you are attempting to upload is not allowed. I will email you the file or you can use this download link:

http://wtrns.fr/KpjV9pTZpUWK2A (Is from we transfer, with all file, separate files and the IWzip, hear it :o)

I hope you can help me very very soon!

thank you Noemie

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Posted on the from R H.
Incomedia
Noemi W.
Incomedia

Hi Richard,

as mentiones in http://answers.websitex5.com/post/4358 please send me your project file to  file@answers.websitex5.com and put my name and the post number in the subject.

Thank you,

Noemi

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Posted on the from Noemi W.
R H.
R H.
User
Author

:o) Ok its on your way!
Many thanks!
Richard

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Posted on the from R H.
R H.
R H.
User
Author

Dear Noemie,
Did you received my e-mail to you, and the files?
Iam still frozen in the programm, i wait now longer than two weeks??
Do you know what the problem is, i have buy this programm, to make websites and not to wait and frozen in the programm, iam a liitlebit disapointed, i hope that you can fix very soon the bugs, and problems! maybe you can chat with me or something else, or help me one to one with e-mail. If the problem can not be solved than i want my money back or nextyear a free software-update. Anyway i hope a good cooperation. Thank you very much!
Regards, RH

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Posted on the from R H.
Incomedia
Noemi W.
Incomedia

Hi Richard,

I do apolpgise for my belated reply.

I have checked ypur project file and the websites on several browsers (Firefox, Internet Explorer and Google Chrome) and no error does appear.

Please see my e-mail.

Kind Regards,

Noemi

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Posted on the from Noemi W.