New Purchase
Author: norman H.I have recently purchased your product X5 v9 and received what I believe to be a retro version. The download took approximately 10 hours on dail up and then to be told there is an upgraded version the same day I downloaded the product is what I would call distasteful. The update section of your website has not worked in 6 attempts and after reading countless posts and F.A.Q's that did not contain anything relating to my problem I happened accross a post from last April which said to download the latest version from the Profile page. This I have done which took another 10 hours or so but having read other posts that say be sure you do not have 2 different versions on the computer, what do I do now. I have downloaded and saved the latest version. I have the old version running on the p.c. where do I go from here, do I delete the old version completely and reload the newer one, do I run the newer version so it overwrites the old one. Please explain how I can be using the latest version of X5 without having to go through another download.
Norman, You can delete the old one and install the new one. If you have big projects (i don't think so reading your post) you might want to make a backup. Usally they are not deleted and will be availeble in the latest version automaticly.
Author
Andre E,
Thanks, I have 7 rather large projects that have been downloaded from another computer that uses v9.0.12.1873, luckily I have not yet imported them or given the seagate drive back to the owner.
Hello Norman,
Once you installed the updated Version you can import the projects. if these projects are arleady in your computer, after the update they will be still there.
If you require any further information, please feel free to write back.