WebSite X5Help Center

 
Nick L.
Nick L.
User

Email form rejected Hotmail  en

Author: Nick L.
Visited 1638, Followers 1, Shared 0  

My email form completely rejects Hotmail. I get no submissions if a Hotmail address is used by the sender. The sender MIGHT get a error message in their spam folder. This used to work.

I replaced the imemail.inc file in the RES folder (using this file: www.websitex5.com/download/v8/imemail.inc_v7.zip), and now Hotmail works again.  The quality of the form data coming through is lower (no tabs and fields, just text) but it works.

Who uses Hotmail now anyway???  LOL

Any idea what went wrong?

Posted on the
3 ANSWERS
Der Zwoemti
Der Zwoemti
Moderator

V8 or Version 9

Read more
Posted on the from Der Zwoemti
Nick L.
Nick L.
User
Author

Sorry - Version 9, all the latest updates applied. 

Thing is the form and site hadn't been updated at all.  It just stopped.

Nick

Read more
Posted on the from Nick L.
Incomedia
Claudio D.
Incomedia

Hello Nick,

I tried to use in the form an hotmail email account and i received the email from the WebSite X5 email form.

Have you checked if they are moved directly to the spam folder?

Many thanks!

Read more
Posted on the from Claudio D.