Capcha error 
Author: Ian S.
Visited 1591,
Followers 2,
Shared 0
When the capcha characters are entered the message 'Enter check word' is shown. I am entering the capcha (check word) correctly - how do I solve this error?
Also a suggestion, much of this site is in Italian, but there are many user of other native languages, any chance we could have a built in translator for WebsiteX5 Answers?
Posted on the
Hello Ian,
Can you please write me the link to your website with the captcha issue so I can check it?
If we form Incomedia write any news, FAQ or Tip&Tricks it's always available in english.
If you refer about the post opened by the users it depends on how much activate people are in the community but you can use the search function to filter posts only in one specific language.
Many thanks!
Author
Hi Claudio,
since my question I have made further changes to the website and uploaded to my host several times. Sometime there was a problem with the capcha and other times it worked OK, here if the link if you would like to check it out: www.infosoft.org.uk
I found various comments on the web that the pc cache may be the problem and I cleared my cache but not sure if that solved the problem or it was a new upload. Any help you could give to stop this happening again (I have had it happen several time before) would be appreciated.
As for posts in other languages, I understand the problem it is just frustrating when you think the answer to a problem may be there and you can't read it - like most people I am sure I am not the only one that comes up with a question.
Regards
Ian
Hello Ian,
The issue with the captcha can also depend on some server settings. Try to check if the server has a cache option activated because this could cause the captcha issue.
About the language you can also copy&paste the link of the page on answers on google translate and then click on the link on the other box and you will have the whole page translated.
Please feel free to write back if you need more information.