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Ton Dijkmans
Ton Dijkmans
User

Header Refuses To Change  en

Author: Ton Dijkmans
Visited 1046, Followers 2, Shared 36  

After trying several header variations by changing the path to the correct file, suddenly X5/9 refuses to change the header image. No matter which picture I attach in the "Afbeelding:"-path (right underside of the screen): the image in the header refuses to change. Also I cannot delete the path to remove the picture.How can I solve this problem?

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4 ANSWERS - 1 CORRECT
Luca S.
Luca S.
User

Hello Ton,

can you send us in attachment your image? Have an extension png or jpg? Have you use an custom template?

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Posted on the from Luca S.
Ton Dijkmans
Ton Dijkmans
User
Author

Hello,

Here is the file (as it should be). It's a .png. The website was not made using a standard template but builded from scratch on.

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Posted on the from Ton Dijkmans
Luca S.
Luca S.
User

Hello Ton,

Have you try to insert file png in Evo 9 or Evo 8? We have try and we haven't problem at change header with your image png. You try to make new project and you verify if the problem appear. You can also try to change computer and you can verify if in the preview all load correctly. Have you try also to export all files?

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Posted on the from Luca S.
Ton Dijkmans
Ton Dijkmans
User
Author

Hello Luca,

The site was made in v9. Meanwhile I worked around the problem by changing the top image manualy on the server using Dreamweaver. It is not completely as it should work, but it solved my problem :-) Thanks for your suggestions and concider this subject closed.

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Posted on the from Ton Dijkmans