WebSite X5Help Center

 
Vedat G.
Vedat G.
User

Cannot add item to shopping cat v10  en

Author: Vedat G.
Visited 1543, Followers 1, Shared 0  
Tags: cart,shopping

Hi,

I can not add an item to shopping cart with Google Chrome.

It works with IE, Firefox, Opera but not Chrome.

I am attaching the screen shot. When an add an item to shopping cart it indicates "shopping cart is empty"

Urgent Please!!

Best Regards,

Vedat

http://www.gurtan.com

Posted on the
12 ANSWERS
Samuel V.
Samuel V.
User

Hello,

I got the same error switching from tests with V9 to V10. The Support told me to clear my cache and it worked. 

Hope this can help Smile

Read more
Posted on the from Samuel V.
Jorge L.
Jorge L.
User
Samuel V.
Hello, I got the same error switching from tests with V9 to V10. The Support told me to clear my cache and it worked.  Hope this can help 

how do i clear my cache? please explain.

Read more
Posted on the from Jorge L.
Samuel V.
Samuel V.
User

Sorry, I meant the web browser cache

Read more
Posted on the from Samuel V.
Vedat G.
Vedat G.
User
Author

Hi Samuel,

I have done the cache, but same issue continues.

Best regards,

Vedat

http://www.gurtan.com

Read more
Posted on the from Vedat G.
Samuel V.
Samuel V.
User

Hello Vedat,

Yes you are right. I send  to the Support. Thanks

Read more
Posted on the from Samuel V.
Incomedia
Claudio D.
Incomedia

Hello Vedat,

This depends on your settings of the https because if you insert an object in the cart from following link https://www.gurtan.com/ it works. You need to activate the https to the whole website and not only to the cart page because the order is not sent.

If you require any further information, please feel free to write back.

Read more
Posted on the from Claudio D.
Vedat G.
Vedat G.
User
Author

Hi Claudio,

I have the https for the whole site. But the only time secure connection is needed during the checkout process. Is this something new with v10?  v9 was working perfectly the way it is.

Could you please explain further the logic behind it? And why it is working with other browsers and not Chrome?

Best Regards,

Vedat Gurtan

http://www.gurtan.com

Read more
Posted on the from Vedat G.
Vedat G.
Vedat G.
User
Author

Hi Caludio,

I had the following permenant redirection on the server side for v9 in order to get only the cart work in secure mode.

www.gurtan.com/cart/index.html tohttps://www.gurtan.com/cart

Best Regards,

Vedat

http://www.gurtan.com

Read more
Posted on the from Vedat G.
Vedat G.
Vedat G.
User
Author

Hi Claudio,

I have a follow up on this, it was probably forgotten. I will rephrase my question.

Is there any way I can get rid of / override these #step1 #step2 strings showing up after the html page.

Best Regards,

Vedat

http://www.gurtan.com

Read more
Posted on the from Vedat G.
Incomedia
Claudio D.
Incomedia

Hello Vedat,

Unfortunately the #step1 etc cannot be removed because they are needed to make the cart work by identifyng which section has to be loaded.

If you require any further information, please feel free to write back.

Read more
Posted on the from Claudio D.
Vedat G.
Vedat G.
User
Author

Hi Claudio,

I am still trying to find a sloution to this, because it is very important.

I have a feeling #step1 and #step2 is coming from a javascript file. If so what is the name of the file used? Because I am planning to redirect not only the html file but javascript file as well  to https secure connection protocol.

Best Regards,

Vedat

http://www.gurtan.com

Read more
Posted on the from Vedat G.
Incomedia
Claudio D.
Incomedia

Hello Vedat,

you find all files used by the program in the exported /res/folder. I would suggest you to make a project with only the shop which will be completely under https and the main project separate which works under http.

Many thanks!

Read more
Posted on the from Claudio D.