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Sam R.
Sam R.
User

Preview not working  en

Author: Sam R.
Visited 2537, Followers 1, Shared 0  

I have a problem with the preview. It takes a long time to appear and when it does it shows no pictures, no menu buttons. The text is all over the place with the sitemap down the left side of the screen. All the stucture of the site has gone. It worked fine yesterday. I have downloaded the software again and this has not helped. HELP ME!!!!!!

Posted on the
9 ANSWERS - 3 USEFUL - 1 CORRECT
Jorge L.
Jorge L.
User

Did you try doing the preview with the Ctrl key?

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Posted on the from Jorge L.
Sam R.
Sam R.
User
Author

Just tried the Ctrl key, waited  minutes and nothing was shown. I have also tried it today without and some of the structure has return but no menu buttons. After this I tried it again and nothing will show now. I am lost for an answer.

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Posted on the from Sam R.
Duncan Baker
Duncan Baker
User

Are you using the same default browser. I don't know if this is the problem but it may be worth looking at.

If it worked OK yesterday, I don't see how it could be an X5 problem.

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Posted on the from Duncan Baker
Sam R.
Sam R.
User
Author

I have Internet Explorer 10,this has been on my pc since I downloaded X5. I had no problems before. Do you think something is blocking it? Thank you

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Posted on the from Sam R.
Incomedia
Claudio D.
Incomedia

Hello Sam,

Can you please send a screenshot of how it appears?

Many thanks!

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Posted on the from Claudio D.
Sam R.
Sam R.
User
Author

Hi Claudio,

Below is the screen shot of the preview page. Also it only shows it once everytime I login. To veiw it again I have to login again. Very strange.

Thank you for your help

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Posted on the from Sam R.
Incomedia
Claudio D.
Incomedia

Hello Sam,

Do you have chrome with any blocking plugin installed?

Does this happens also with a new project or only with one?

Many thanks!

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Posted on the from Claudio D.
Sam R.
Sam R.
User
Author

Morning Claudio, I do not have chrome installed so I dont think I have any plugin for it, but not sure how to check for them. I only have one project at the moment so have not tested on a second one. I have tried to update x5 and get a message telling me I cannot connect to the server. See attachment. Could this be the problem?

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Posted on the from Sam R.
Sam R.
Sam R.
User
Author

Claudio, I have managed to fix this. I reset all the settings in IE 10 and the preveiw is now working. It is strange something must have loaded onto it somehow. Thanks for your suggetions as this help greatly.

Thank you.....

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Posted on the from Sam R.