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Julie Hunt
Julie Hunt
User

Downloading from back up  en

Author: Julie Hunt
Visited 1962, Followers 1, Shared 0  

Downloading from back up I can't seem to get my website back from the disc you sent me of Website X5 Evolution 9 reference number 29510233, or my updates on memory stick - it keeps saying programme was made on a later version!!!!!! . I have a new computer now but the hard drive on the old one crashed

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1 ANSWERS
Paul M.
Paul M.
Moderator

Hello Julie,

You will be able to download the latest release of version 9 by visiting the 'Download' section of your 'Profile' (which is the drop-down menu to the top-right of this screen)

Once you have installed this version (9.1.12.1975) then all your backups should open OK.

Let us know if you still experience any difficulty.

Kind regards,

Paul

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Posted on the from Paul M.