Access

Author: Duncan Baker

Visited 580, Followers 1, Shared 0

Tags: access,limited,password

My website under professional 10 is refusing to accept my password credentials for a members only access site. Any ideas?

Posted on the 10/02/2013 14:31:09

4 ANSWERS - 1 CORRECT

Duncan Baker

User
Author

Oh help - my forum is also rejecting my password. How do I reset everything please?

Posted on the 10/02/2013 14:56:30 from Duncan Baker

Duncan Baker

User
Author

Basically - my log in is not working now that I have upgraed to professional. How can I sort that out please?

Posted on the 10/02/2013 16:05:00 from Duncan Baker

Paul M.

Moderator

Hello Duncan,

Please do the following:

1. Erase all X5 related project files from your webserver

2. In Step 2 Sitemap Creation unlock any pages that are currently locked in the Website Map (by using the icon on the toolbar), then reapply the lock to those pages

3. Hold the 'CTRL' key down whilst entering the X5 preview mode

4. Do a full export of your project to the server in Step 5

5. Clear your browser cache and cookies

6. Verify that the issue is now resolved

Please keep us posted so we can assist further if necessary.

Best regards,

Paul

Posted on the 10/02/2013 20:04:35 from Paul M.

Duncan Baker

User
Author

Thanks Paul

Posted on the 10/05/2013 14:35:39 from Duncan Baker