Can't install on New computer 
Author: K M.
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Hi I'm changing computers and found that I have only 1 licence for my software ( version 7). So I removed it from my old computer but it will not install on the New computer as it says it's already registered elsewhere. Can you please advise what I need to do in order to be able to install it on the New computer and if it's possible to have it on both as I thought this came with 2 users as standard? THANKS
Posted on the
Hello K M,
a single licence of WebSite X5 gives you the chance to install on two computers, but I do not see a licence in your control panel. Could you please kindly give it to me so that I may help?
Thank you,
Samantha
Author
A440256154148
Author
Hi
Please see my code above. I appreciate if you could have a look in to this.
Thanks
Hello KM,
Your product code has been registered with this email ''***'', this means that you have to use this email when you register and install your program on your second computer.
Please try again and let me know if you succeed.
Thanks,
Samantha
Author
Hi
I no longer have that email address as I no longer own the meetmrt domain. How can I register a new email. Address?
Thanks
Hi K M!
I can change it for you. Do you wish to use this one ''*** ''?
Or do you have another?
As soon as you give me the required information I will complete your request.
Thank you!
Author
Yes, can you please change it to that one and let me know when it's done.
Thanks
Hello K M!
Your registration email has been changed therefore please feel free to use your new one ''*** '' from now onwards.
Thank you,
Samantha