Ever since the last update on the website x5 10 PRO 
Author: Jorge L.
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Ever since the last update on the website x5 10 PRO, preview has been going slow, saving has been going extremely slow, and it just gives me problems. I wish I didn't update to the last patch, as I am working on extremely big project and I can't deal with the program's bugs/issues. I need a fix for this. Everytime I save it takes way too long to save, I am building a e-store website with over 500 products and saving time takes a lot of my time.... the program also stops responding when going to preview mode. This only started happening after I updated to the last patch that was recently released. I need a fix for this.
Posted on the
Hello Jorge,
Can you please test if the same happens with a new project?
Did you add any custom code in the project?
If yes try to remove it temporarly to see if then the speed increases.
Many thanks!
Author
No codes, and New project and have problems still.
Hello Jorge,
Please try to open the preferences and then set the max simultaneous processes from 10 to 1 and check if with a new project the preview becomes faster.
Check also if there are other program running in background which could slow the program and try also to start it as administrator.
Please keep me updated.
Author
I got about 32gb of ram and SSD HDD and i7 3770k I dont think the issue lays on my system. This has been happening ever since the last patch on the pro 10, is there any way I can go back to the last patch without losing any of my projects?
Author
I changed it to 1 Simultaneous processes and now my program crashes....
Author
I been working on this project for MONTHS!!!! and now it's ruined I cant replace images without the program crashing. I wish I never updated to the last patch. I am so discouraged to keep using this program because of all these bugs.
Author
Error Details:
12/12/2013 6:34:57 PM [EXCEPTION] Could not find file \'C:\\Users\\Jorge\\Documents\\Incomedia\\WebSite X5 v10 - Professional\\Best Choice Skin Care\\Library\\66s19yr89rh064177ltxf89r8k0o9o38\'. mscorlib at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileInfo.get_Length() at WebsiteX5.BL.SourcesManager.Add(String path, Boolean nocopy) at WebsiteX5.BL.SourcesManager.Update(String sid, String path) at WebsiteX5.BL.SourcesManager.SetRefBySource(String oldReference, Source newSource) at (Object , String , Source ) at . .(Object , String , Source ) at ..() at ..( ) at ..( ) at ..( , PaneEnum ) at ..( , PaneEnum ) at ..(Object , MouseEventArgs ) at (Object , Object , MouseEventArgs ) at . .(Object , Object , MouseEventArgs ) at . .(Object , MouseEventArgs ) at System.Windows.Forms.Control.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Label.WndProc(Message& m) at (Object , Message& ) at ..(Object , Message& ) at ..WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 12/12/2013 6:34:12 PM [INFO] wizPageCreation 12/12/2013 6:34:08 PM [INFO] Saved! 12/12/2013 6:34:08 PM [INFO] Saving Metadata... 12/12/2013 6:34:07 PM [INFO] 0 Page 10 - End 34 12/12/2013 6:34:07 PM [INFO] Waiting 1 Threads 12/12/2013 6:34:07 PM [INFO] Change time: 10 2013-12-12 13:34:07 12/12/2013 6:34:07 PM [INFO] Waiting 1 Threads 12/12/2013 6:34:07 PM [INFO] Waiting 1 Threads 12/12/2013 6:34:06 PM [INFO] Waiting 1 Threads 12/12/2013 6:34:06 PM [INFO] Waiting 1 Threads 12/12/2013 6:34:06 PM [INFO] Waiting 1 Threads 12/12/2013 6:34:06 PM [INFO] Waiting 1 Threads 12/12/2013 6:34:06 PM [INFO] Page 10 - Start 34 12/12/2013 6:34:01 PM [INFO] wizPageCreation 12/12/2013 6:33:59 PM [INFO] wizPlanWebsite 12/12/2013 6:33:46 PM [INFO] 0 Page 0 - End 21 12/12/2013 6:33:46 PM [INFO] ---> http://127.0.0.1:8080/index.html 12/12/2013 6:33:46 PM [INFO] Saved! 12/12/2013 6:33:46 PM [INFO] Saving Metadata... 12/12/2013 6:33:45 PM [INFO] Waiting 1 Threads 12/12/2013 6:33:45 PM [INFO] Page 0 - Ending... 21 12/12/2013 6:33:45 PM [INFO] Change time: 0 2013-12-12 13:33:45 12/12/2013 6:33:45 PM [INFO] Page 0 - Start 21 12/12/2013 6:33:45 PM [INFO] 0 File images\\ADD-TO-CART.png - End 13 12/12/2013 6:33:44 PM [INFO] File images\\ADD-TO-CART.png - Start 13 12/12/2013 6:33:44 PM [INFO] wizPageCreation 12/12/2013 6:33:40 PM [INFO] wizPageCreation 12/12/2013 6:33:15 PM [INFO] wizEditTemplateGraphics 12/12/2013 6:33:12 PM [INFO] wizGeneralSettings 12/12/2013 6:33:11 PM [INFO] wizPlanWebsite 12/12/2013 6:33:10 PM [INFO] wizPageCreation 12/12/2013 6:33:09 PM [INFO] Waiting 1 Threads 12/12/2013 6:33:08 PM [INFO] 0 Page 10 - End 18 12/12/2013 6:33:08 PM [INFO] Page 10 - Ending... 18 12/12/2013 6:33:08 PM [INFO] Waiting 1 Threads 12/12/2013 6:33:08 PM [INFO] Waiting 1 Threads 12/12/2013 6:33:08 PM [INFO] Waiting 1 Threads 12/12/2013 6:33:08 PM [INFO] Waiting 1 Threads 12/12/2013 6:33:08 PM [INFO] Waiting 1 Threads 12/12/2013 6:33:08 PM [INFO] Waiting 1 Threads 12/12/2013 6:33:08 PM [INFO] Waiting 1 Threads 12/12/2013 6:33:08 PM [INFO] Waiting 2 Threads 12/12/2013 6:33:08 PM [INFO] Page 10 - Start 18 12/12/2013 6:33:08 PM [INFO] -------------------------------------------->>> Conflict! 19 12/12/2013 6:33:08 PM [INFO] 96 File res/search.inc.php - End 18 12/12/2013 6:33:08 PM [INFO] Waiting 2 Threads 12/12/2013 6:33:08 PM [INFO] -------------------------------------------->>> Conflict! 21 12/12/2013 6:33:08 PM [INFO] Waiting 2 Threads 12/12/2013 6:33:08 PM [INFO] -------------------------------------------->>> Conflict! 21 12/12/2013 6:33:07 PM [INFO] Waiting 2 Threads 12/12/2013 6:33:07 PM [INFO] -------------------------------------------->>> Conflict! 12 12/12/2013 6:33:07 PM [INFO] Waiting 2 Threads 12/12/2013 6:33:07 PM [INFO] -------------------------------------------->>> Conflict! 15 12/12/2013 6:33:07 PM [INFO] Waiting 2 Threads 12/12/2013 6:33:07 PM [INFO] -------------------------------------------->>> Conflict! 15 12/12/2013 6:33:07 PM [INFO] Waiting 2 Threads 12/12/2013 6:33:07 PM [INFO] -------------------------------------------->>> Conflict! 15 12/12/2013 6:33:07 PM [INFO] Waiting 2 Threads 12/12/2013 6:33:07 PM [INFO] -------------------------------------------->>> Conflict! 21 12/12/2013 6:33:07 PM [INFO] Waiting 2 Threads 12/12/2013 6:33:07 PM [INFO] -------------------------------------------->>> Conflict! 12 12/12/2013 6:33:07 PM [INFO] Waiting 2 Threads 12/12/2013 6:33:07 PM [INFO] -------------------------------------------->>> Conflict! 15 12/12/2013 6:33:07 PM [INFO] Waiting 2 Threads 12/12/2013 6:33:07 PM [INFO] -------------------------------------------->>> Conflict! 15 12/12/2013 6:33:07 PM [INFO] Waiting 4 Threads 12/12/2013 6:33:07 PM [INFO] -------------------------------------------->>> Conflict! 15 12/12/2013 6:33:07 PM [INFO] 93 File captcha\\imcpa_y8u.gif - End 11 12/12/2013 6:33:07 PM [INFO] 89 File captcha\\imcpa_ezv.gif - End 22 12/12/2013 6:33:07 PM [INFO] -------------------------------------------->>> Conflict! 20 12/12/2013 6:33:07 PM [INFO] Waiting 6 Threads 12/12/2013 6:33:07 PM [INFO] 86 File captcha\\imcpa_dse.gif - End 15 12/12/2013 6:33:06 PM [INFO] 82 File captcha\\imcpa_7gm.gif - End 21 12/12/2013 6:33:06 PM [INFO] -------------------------------------------->>> Conflict! 3 12/12/2013 6:33:06 PM [INFO] 79 File captcha\\imcpa_5nr.gif - End 19 12/12/2013 6:33:06 PM [INFO] 79 File captcha\\imcpa_v4d.gif - End 20 12/12/2013 6:33:06 PM [INFO] Waiting 13 Threads 12/12/2013 6:33:06 PM [INFO] 72 File captcha\\imcpa_s38.gif - End 13 12/12/2013 6:33:06 PM [INFO] 68 File captcha\\imcpa_5dh.gif - End 12 12/12/2013 6:33:06 PM [INFO] 65 File captcha\\imcpa_fa4.gif - End 3 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_fa4.gif - Start 3 12/12/2013 6:33:06 PM [INFO] 62 File captcha\\imcpa_3ss.gif - End 3 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_3ss.gif - Start 3 12/12/2013 6:33:06 PM [INFO] 58 File captcha\\imcpa_dse.gif - End 3 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_dse.gif - Start 3 12/12/2013 6:33:06 PM [INFO] 55 File captcha\\imcpa_s38.gif - End 3 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_s38.gif - Start 3 12/12/2013 6:33:06 PM [INFO] 51 File captcha\\imcpa_ezv.gif - End 3 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_ezv.gif - Start 3 12/12/2013 6:33:06 PM [INFO] 48 File captcha\\imkeys.php - End 3 12/12/2013 6:33:06 PM [INFO] File captcha\\imkeys.php - Start 3 12/12/2013 6:33:06 PM [INFO] 44 File captcha\\imcpa_y8u.gif - End 3 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_y8u.gif - Start 3 12/12/2013 6:33:06 PM [INFO] 41 File captcha\\imcpa_5nr.gif - End 3 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_5nr.gif - Start 3 12/12/2013 6:33:06 PM [INFO] 37 File captcha\\imcpa_5dh.gif - End 3 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_5dh.gif - Start 3 12/12/2013 6:33:06 PM [INFO] 34 File captcha\\imcpa_7gm.gif - End 3 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_7gm.gif - Start 3 12/12/2013 6:33:06 PM [INFO] 31 File captcha\\imcpa_v4d.gif - End 3 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_v4d.gif - Start 3 12/12/2013 6:33:06 PM [INFO] 27 File captcha\\imcpa_fa4.gif - End 3 12/12/2013 6:33:06 PM [INFO] File res/search.inc.php - Start 18 12/12/2013 6:33:06 PM [INFO] 24 File res\\imImage.swf - End Error: Could not find file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\imImage.swf\'.18 12/12/2013 6:33:06 PM [INFO] Waiting 26 Threads 12/12/2013 6:33:06 PM [INFO] File res\\imImage.swf - Start 18 12/12/2013 6:33:06 PM [INFO] 20 File res\\expressInstall.swf - End Error: Could not find file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\expressInstall.swf\'.18 12/12/2013 6:33:06 PM [INFO] File res\\expressInstall.swf - Start 18 12/12/2013 6:33:06 PM [INFO] 17 File res\\imPanZoom.swf - End Error: Could not find file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\imPanZoom.swf\'.18 12/12/2013 6:33:06 PM [INFO] File res\\imPanZoom.swf - Start 18 12/12/2013 6:33:06 PM [INFO] 13 File captcha\\imcpa_3ss.gif - End 18 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_7gm.gif - Start 21 12/12/2013 6:33:06 PM [INFO] 10 File sitemap.xml - End 21 12/12/2013 6:33:06 PM [INFO] Waiting 28 Threads 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_dse.gif - Start 15 12/12/2013 6:33:06 PM [INFO] 6 File images\\G.M.-Collin-Phyto-Stem-Cell---Gel-Cream---1.7-fl.jpg - End 15 12/12/2013 6:33:06 PM [INFO] Waiting 28 Threads 12/12/2013 6:33:06 PM [INFO] Waiting 29 Threads 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_5dh.gif - Start 12 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_3ss.gif - Start 18 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_fa4.gif - Start 3 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_v4d.gif - Start 20 12/12/2013 6:33:06 PM [INFO] 3 File captcha\\imkeys.php - End 20 12/12/2013 6:33:06 PM [INFO] File images\\G.M.-Collin-Phyto-Stem-Cell---Gel-Cream---1.7-fl.jpg - Start 15 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_5nr.gif - Start 19 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_y8u.gif - Start 11 12/12/2013 6:33:06 PM [INFO] File captcha\\imkeys.php - Start 20 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_ezv.gif - Start 22 12/12/2013 6:33:06 PM [INFO] File captcha\\imcpa_s38.gif - Start 13 12/12/2013 6:33:06 PM [INFO] File sitemap.xml - Start 21 12/12/2013 6:33:06 PM [INFO] wizGeneralSettings 12/12/2013 6:33:05 PM [INFO] Saved! 12/12/2013 6:33:05 PM [INFO] Saving Metadata... 12/12/2013 6:33:01 PM [INFO] wizProjectSelection 12/12/2013 6:32:57 PM [INFO] wizStart
Hello Jorge,
it is not possible to go back since the project works now only with the current version.
From the error message it seems the program is not finding a file which has been added in the project.
Please try to uninstall the program and then delete the installation folder under program files of WebSite X5.
Once done download the latest installer from your answers.websitex5.com profile and then install the program again.
Once it's installed try again to open the project.
Please keep me updated.
Author
If I delete the program will I lose my websites?
Hello Jorge,
If you uninstall the program the projects will not be deleted since these are in a different folder and are not deleted during the uninstall.
Once you install the program again these will be then again present in the program.
Many thanks!