Blank Page With Left Hand Tabs When Starting V. 
Author: Paul Sartin
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Blank page when starting Website 5 v 9. Update Tab shows "It is not possible to connect" etc.
Graphics have disappeared. Any answers?
Posted on the
Hello Paul,
could you please kindly add a screenshot of the error message?
Thank you!
Author
Hi Samantha,
thank you for your reply. Please find attached a screen capture of the opening page from version 9.
After clicking on the 'Update Tab' the 'cannot connect to the Internet' screen appears.... although I am always connected.
Best regards,
Paul Sartin.
Dear Paul,
thank you for the screenshot. Please deactivate firewall and antivirus and update your internet explorer then try again and let me know if you still have problems.
Thank you!