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23 ANSWERS - 1 CORRECT
Andre E
Andre E
Moderator

You set some code on this page in the expert section, propable in the space "before closing the HTML tag"

Try to remove it and place it somewhere else in the expert section. (not in the before closing tag)

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Posted on the from Andre E
Anthony A.
Anthony A.
User

your last html object is being set for 1300px in height, you need to make it less than that.

if that did not solve your problem, then take a picture of that page in step3 and post it here, so I can see better the way you place your objects.

if this post is the correct answer, please mark this answer as correct answer.

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Posted on the from Anthony A.
Francos H.
Francos H.
User
Author

I tried reducing the size of the google ads but this doesnt effect anything. This is the code in the expert section " before closing the html tag"

<!-- Google Code for Remarketing Tag -->
<!--------------------------------------------------
Remarketing tags may not be associated with personally identifiable information or placed on pages related to sensitive categories. See more information and instructions on how to setup the tag on: http://google.com/ads/remarketingsetup
--------------------------------------------------->
<script type="text/javascript">
/* <![CDATA[ */
var google_conversion_id = 1050433845;
var google_custom_params = window.google_tag_params;
var google_remarketing_only = true;
/* ]]> */
</script>
<script type="text/javascript" src="//www.googleadservices.com/pagead/conversion.js">
</script>
<noscript>
<div>
<img height="1" width="1" alt="" src="//googleads.g.doubleclick.net/pagead/viewthroughconversion/1050433845/?value=0&amp;guid=ON&amp;script=0"/>
</div>
</noscript>

<script type="text/javascript" async src="//assets.pinterest.com/js/pinit.js"></script>

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Posted on the from Francos H.
Anthony A.
Anthony A.
User

you need to reduce the html object height not google code.

if it does not work, I guess I need to see your project file in order to be able to help you.

you can send your project file to my email if you would like me to take a look at it. (info AT usx5.com)

if this post is the correct answer, please mark this answer as correct answer.

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Posted on the from Anthony A.
Andre E
Andre E
Moderator

Try to remove the code and see what happens in preview.

If this does not help upload your site (without any text in the expert section) to a test map/directory, and place the link here, we can see the code and try to find out if there are other issues.

BR A

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Posted on the from Andre E
Francos H.
Francos H.
User
Author

Hi. I have found the problem but I dont how to solve it?

When I type the test from scratch there is no gap between the text object and the guestbook object. When I copy and past text from the internet into the text object the gap appears. I have tried copying the text into "notepad" first and saving it as a text file. then copying the text across but the gap is still there. I can only assume that when I copy and paste it is bringing some sort of coding across.

Is there any way to solve this???

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Posted on the from Francos H.
Anthony A.
Anthony A.
User

does your test has the same amount or wording? there is a difference between 1 word and 1 paragraph!

I offered you my help by asking you to send me your full project file or you can make a copy of your project, then remove the page that they don't have any issue, and send me project file (copy version), so in that case I can tell you exactly what to do.

------------------------------------------------------------

Good Luck

http://www.wdesigners.us (new)

http://www.usx5.com (coming soon)(Sign up)

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Posted on the from Anthony A.
Andre E
Andre E
Moderator

Try to make sure that you can't move your pointer before the text (if you can there are spaces delete them) or after the text in X5.

Try also paste and paste special from the menu in x5 and see if that helps.

Another thing could be that there are characters that are white, you can use the light / dark background button to view them.

If you have this with only one text from one particular site, then just enter it manualy. If you don't need to that often then that;s the easy way to go.

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Posted on the from Andre E
Anthony A.
Anthony A.
User

open your guessbook object at the bottom of the page and change the size from 650 to 250.

your 2 html object on the side, you need to set the height of them to 1210 and remove them from auto height, since there are more than 1 object in the row, auto height will not work! (that has nothing to do with your gap, just to let you know)

see attachment for gap

if this post is the correct answer, please mark this answer as correct answer.

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Posted on the from Anthony A.
Francos H.
Francos H.
User
Author

I did as suggested but it makes no difference to the gap at all...  see attatchment..

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Posted on the from Francos H.
Anthony A.
Anthony A.
User

IMPORTANT: after you made your changes hold the Ctrl key and hit the preview.

I did the same thing and it fixed your gap!

if this post is the correct answer, please mark this answer as correct answer.

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Good Luck
https://nuluhost.com (fully compatible with websitex5 program)
http://www.wdesigners.us (new)
http://www.usx5.com (coming soon)(Sign up)

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Posted on the from Anthony A.
Francos H.
Francos H.
User
Author

Hi I made the changes and uploaded. The pic I sent is what is on the website after the changes you suggested

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Posted on the from Francos H.
Anthony A.
Anthony A.
User

after you made changes, do the following

1. hold down Ctrl key and hit preview

2. remove your old website completely from your host and upload everything again.

if still it didn't work, send me your project file again, so I can see what else is going on.

but I'm 100% sure, if you do those 2 steps after changing the size to 250, you will get the result you want.

if this post is the correct answer, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck
https://nuluhost.com (fully compatible with websitex5 program)
http://www.wdesigners.us (new)
http://www.usx5.com (coming soon)(Sign up)

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Posted on the from Anthony A.
Anthony A.
Anthony A.
User

Francos,

there is something else you need to do as well.

after you made the size change, open up your 2 html object at the top right and left, and remove the check mark for auto height.

then open your text object and scroll all the way down, then close it, now hit the preview botton to see your website, if you see it fix now, then remove everything inside your host and upload your website again (full upload)

if this post is the correct answer, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck
https://nuluhost.com (fully compatible with websitex5 program)
http://www.wdesigners.us (new)
http://www.usx5.com (coming soon)(Sign up)

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Posted on the from Anthony A.
Francos H.
Francos H.
User
Author

I tried this it makes no difference. when I click on the text object and scroll down I can see a gap. I cant move beyond the full stop but the gap is there. I have attatched a pic of what I see??

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Posted on the from Francos H.
Anthony A.
Anthony A.
User

click on that empty space and then hit the backspace to get rid of extra empty lines!

see the attachmnet, that is the preview of your website.

------------------------------------------------------------

Good Luck
https://nuluhost.com (fully compatible with websitex5 program)
http://www.wdesigners.us (new)
http://www.usx5.com (coming soon)(Sign up)

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Posted on the from Anthony A.
Francos H.
Francos H.
User
Author

i dont know what is going on but i cant get it right. despite everything that has been said what i do know is that if i type the text in then it works perfectly. when i copy and paste text from the web the gap appears. this leads me to believe that it has nothing to do with the objects around it / whats in the expert section. the only variable is the copy and paste....

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Posted on the from Francos H.
Anthony A.
Anthony A.
User

send your project to me again (complete), I will get rid of gap and send it back to you.

you have my email address.

if this post is the correct answer, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck
https://nuluhost.com (fully compatible with websitex5 program)
http://www.wdesigners.us (new)
http://www.usx5.com (coming soon)(Sign up)

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Posted on the from Anthony A.
Francos H.
Francos H.
User
Author

Hi, just sent..

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Posted on the from Francos H.
Anthony A.
Anthony A.
User

I send it back to you.

I remove half of the name of your project for name conflict.

open your pro10 and import this project, it will ask for template exist, what to do, choose the second option, to overwrite the existing template. hit next and wait until project being load 100%.

go and open the page 6 easy ways... and hit the preview button.

if your problem was solved, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck
https://nuluhost.com (fully compatible with websitex5 program)
http://www.wdesigners.us (new)
http://www.usx5.com (coming soon)(Sign up)

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Posted on the from Anthony A.
Francos H.
Francos H.
User
Author

Please tell me how you solved it so that I can sort out the other pages. What did you do?

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Posted on the from Francos H.
Anthony A.
Anthony A.
User

I did the same thing I told you to do!

I opened the text object, scrolled down, and text got fixed automaticlly. if you see space you need to use backspace to get rid of it.

your project file still inside my program, let me know if you are unable to fix the other pages, just give me the name of pages you want to be fix. I would be more than happy to help you out.

if your problem was solved, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck
https://nuluhost.com (fully compatible with websitex5 program)
http://www.wdesigners.us (new)
http://www.usx5.com (coming soon)(Sign up)

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Posted on the from Anthony A.
Francos H.
Francos H.
User
Author

Hi very very strange doesnt do it for me. Crazy late this side. Going to sleep. Many thanks

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Posted on the from Francos H.