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Éva Pajor
Éva Pajor
User

After a successful activation requests activation again.  en

Autor: Éva Pajor
Visitado 822, Followers 1, Compartido 0  

Hello, I am a new program owner. I received the activation code, and I entered it in the activation page. After the the "successful activation" message, I klick the start button but the program ask the activation key again and again. Activation is always "successful" but I can not start the program, because it asks key again...

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Donald B.
Donald B.
User

Hello Ava, there has been several posts about this in the past and happens on a regular basis. Do some forum searches using "activation" and "license" from the box at the top. This usually happens when the software is loaded under one profile/user and a different user/profile uses the program.

Some of the fixes:

1. Right click on the program and run as adminstator one time.

2. Copy the license folder from the admin user/profile that loaded X5 and paste into the standard user's profile.

3. Load and run under an adminstrator profile.

4. Load the program under a standard user(that was changed to admin) then change back to a standard user. Then for updates the profile will have to be toggled to admin and back again. (I don't like running programs under an adminstrator profile but as a standard user.)

Let's see what the moderators and incomedia have to say this round.

Regards - Donald

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A. Kris
A. Kris
User

Hi Eva, you tried to report the program works as an administrator? If you do not then you can try to do that I can do it. Let us know if you succeeded.

Szia Eva,
Próbáltad ugy telepiteni a programot , mint adminisztrátor? Ha nem akkor probald azt tenni lehet , hogy ugy menni fog. Ird meg , ha sikerult.

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Éva Pajor
Éva Pajor
User
Autor

Many thanks for the helpful assistance!!! The problem was what you wrote.

Many thanks again!

Eva

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