WebSite X5Help Center

12 RESPUESTAS
Esahc ..
Esahc ..
Moderator

Ole, does it work in preview on your PC?

(If if works in preview, there may be an issue with your host and outdated support files??)

There appears to be 3 pictures, what happens if you only load sylvester? And then what happens if you load the other 2 pics without sylvester??

Have you tried displaying just thumbnails to see if that works?

and have you simply tried adding the picture in an image cell rather than a gallery?

Is this the only gallery on your site (do others work)?

And when displaying step 5, page creation, are all the objects up to date? (there will be a flashing "new" on the top right of the object icons if an update is required).

Sorry I don't know the answer - but I hope that helps.

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Publicado en de Esahc ..
O. Aas-Hanssen
O. Aas-Hanssen
User
Autor

Hi,

Yes, it works in preview. I have also loaded the same picture in an image cell, but the same problem: not visiable.

I have only gallery on my site and all other works. 

Regards Ole Andreas

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Publicado en de O. Aas-Hanssen
Esahc ..
Esahc ..
Moderator

Ole, I cannot see any issue with this image either, but please grab the attachment and try and use that instead.

I opened your image with irfanview (free) and saved it as a new name, interestingly, the saved image is much smaller, although all but the pixels per centimetre appear identical.

I also do not understand why the gallery indicates 3 pictures. Perhaps delete that gallery and start again?

You could also try simply placing the pic of sylvester in a text box and see if he is visible online.

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Publicado en de Esahc ..
O. Aas-Hanssen
O. Aas-Hanssen
User
Autor

Hi,

I tried "sylvester-2.jpg." But the same problem or my be worser: I get a message from the host:

Domain Parked

The domain is active, but has currently no index-file to display a website frontpage.
If you do not have a hosting account, you can upgrade your domain account.

 have also sent an email to the host supplier, web10.dk

Regards Ole

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Publicado en de O. Aas-Hanssen
Jamie B.
Jamie B.
User

Hi ole

this sounds like it might be a hosting issue. Let us know what they say when you contact them.

regards

jamie

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Publicado en de Jamie B.
Incomedia
Claudio D.
Incomedia

Hello Ole,

Please try to remove the gallery object and then add it again.

Add the images and avoid to add more times a file with the same name and then export it again to test it.

Many thanks!

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Publicado en de Claudio D.
O. Aas-Hanssen
O. Aas-Hanssen
User
Autor

Web10 supportcenter said:

Hej,


Der ligger ikke nogen index fil på dit webhotel.

Du skal oprette en index.php eller index.html der viser din velkomst side.

De bedste hilsner:

Klaus
Talk Active support

In english:

Hello, There is no index file on your webhotel. You must create an index.php or index.html showing your welcome page. B

Best regards:

Klaus Talk Active support

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Publicado en de O. Aas-Hanssen
Esahc ..
Esahc ..
Moderator

Ole

If it was me I'd export the website to disk and check an index file is created by looking in the folder.

Then use filezilla to upload your site (select overwrite all)

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Publicado en de Esahc ..
 ‪ KolAsim ‪ ‪
 ‪ KolAsim ‪ ‪
Moderator

(Translated by Google)
The index.html file is missing ... (Not Found;The requested URL /index,html was not found on this server.)!
http://oleweb.eu/index.html
The sitemap XML is missing  ... (Not Found;The requested URL /index,html was not found on this server.)!
The site map is regular  (OK)
http://oleweb.eu/imsitemap.html
The CSS index file is regular (OK)
http://oleweb.eu/pcss/index.css
Run Ctrl + Preview and complete export.


(IT) - manca il file index.html
manca la sitemap XML
la mappa sito è regolare (OK)
il file CSS index è regolare (OK)
Azionare Ctrl+Anteprima ed effettuare esportazione completa.
.

ciao

.

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Publicado en de  ‪ KolAsim ‪ ‪
John S.
John S.
User

Hello Ole

Remove the gallery object from your project. Then force the X5 to upload ALL files to the server.

See if your home-page ( index-file ) now is present.

If all seems to function then recreate your gallery-object and make a new upload and then tell if it functions.

Kind regards

John S.

Ole - din index fil er borte. Når man klikker på dit link ser man din side, men når man vælger hjem i menuen, så får man en fejl. Det nemmeste må være at lave en total upload af din side.

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Publicado en de John S.
O. Aas-Hanssen
O. Aas-Hanssen
User
Autor

Hello,

I make a new complete upload and now my website(oleweb.eu) works normal again. I have checked the index-file and it is present. 

Thank you so much for all the help !!

Best regards

Ole Andreas

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Publicado en de O. Aas-Hanssen