Version 14 & 15 disappeared ?? 
Autor: Kim Hansen
Visitado 1783,
Followers 1,
Compartido 0
Under my download section, versions 14 and 15 suddenly disappeared, what's the result of that?
Please re-establish my version 14 and 15
Best Regards
Kim
Publicado en
Mine too! Can Incomedia explain please?
+1
We asked this question to incomedia about a week ago and received the answer that the developers are making an effort. This is probably due to the introduction of UpdateProtection. We are waiting for news from the developers of Incomedia.
JJ.
Hi Kim,
I confirm the issue has been reported.
I will keep you informed. Thanks!
Kind regards.
Hi Wayne,
Mine also. I have asked, but the answer did not solve the problem in any way.
I am looking for the licence, I have payed, but I can´t find it in the list in any way.
So please, dear Elisa B., where ever you are. Please let us know how to solve this problem.
Hi guys,
thank you all for your patience. We sent you an e-mail with the download link of version 14 and 16 of WebSite X5, so you can download these versions again.
Thanks! Kind regards.
Autor
Thank you, I assume you are mean 14 and 15, will they come up under our download section again later?
Hi Kim,
yes, sorry, I mean 14 and 16. I confirm that as soon as the issue will be fixed they will show up again in the download section of your account.
I wish you a lovely day.
This should be a VERY simple fix.
Why is it taking so long?
Autor
Then my versions 14 & 15 are back in my download section again.
Thank you.
Kim