WebSite X5Help Center

 
Andrew H.
Andrew H.
User

How do I get a refund ?  en

Autor: Andrew H.
Visitado 895, Followers 1, Compartido 0  

Hi there

I wonder how can i get a refund, the information is certainly not readily availiable (I'm well within my 30 day refund time) 

Many thanks

Andy

Publicado en
4 RESPUESTAS
Andrzej K.
Andrzej K.
User

Contact the shop you bought i.g. 2checkout. They have a refund policy - it takes 1-3 days for refunding.

Leer más
Publicado en de Andrzej K.
Aleksej H.
Aleksej H.
Moderator

Hello.I sent a request to the company employees.Expect an answer from them here in the comments.

Leer más
Publicado en de Aleksej H.
Andrew H.
Andrew H.
User
Autor

Hi there

Thank you both for replying I have mailed 2co (they have yet to reply) and I will reply to the email when i get it.

It might be an idea to make the refund policy much clearer, or have a link on the main (webiste X5) page to request one.?

Again thanks to you both :) 

Leer más
Publicado en de Andrew H.
Andrew H.
Andrew H.
User
Autor

I've just had an e-mail from support, and re-affirmed my wanting arefund, waiting to hear back.

Leer más
Publicado en de Andrew H.