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Andrew H.
Andrew H.
User

How do I get a refund ?  en

Auteur : Andrew H.
Visité 991, Followers 1, Partagé 0  

Hi there

I wonder how can i get a refund, the information is certainly not readily availiable (I'm well within my 30 day refund time) 

Many thanks

Andy

Posté le
4 RéPONSES
Andrzej K.
Andrzej K.
User

Contact the shop you bought i.g. 2checkout. They have a refund policy - it takes 1-3 days for refunding.

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Posté le de Andrzej K.
Aleksej H.
Aleksej H.
Moderator

Hello.I sent a request to the company employees.Expect an answer from them here in the comments.

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Posté le de Aleksej H.
Andrew H.
Andrew H.
User
Auteur

Hi there

Thank you both for replying I have mailed 2co (they have yet to reply) and I will reply to the email when i get it.

It might be an idea to make the refund policy much clearer, or have a link on the main (webiste X5) page to request one.?

Again thanks to you both :) 

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Posté le de Andrew H.
Andrew H.
Andrew H.
User
Auteur

I've just had an e-mail from support, and re-affirmed my wanting arefund, waiting to hear back.

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Posté le de Andrew H.