WebSite X5Help Center

 
Hakan S.
Hakan S.
User

Character set changes after the update to 2019.3.17  ru

Autor: Hakan S.
Visitado 1591, Followers 1, Compartido 0  

Hello,

Today i make the update of Websitex5's Pro,

It requested the my key. Before that, update never reqeusted my key.  Whatever.

My project language is (Turkish) but, after the installation, every Turkish charactes mixed.

yildirimodeme.com is my site name.

Can you help me ASAP.

Publicado en
2 RESPUESTAS
Aleksej H.
Aleksej H.
Moderator

Hello.I sent a request to the company employees.Expect an answer from them tutu in the comments.

"It requested the my key. Before that, update never reqeusted my key. Whatever." - This is a normal situation. This happens periodically.

"My project language is (Turkish) but, after the installation, every Turkish charactes mixed." - try some of this:

  1. Find out in the technical support of your hosting provider how you can configure the encoding on the hosting and what it should be.
  2. Try to completely delete all site files from the hosting and re-upload it.
Leer más
Publicado en de Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Hakan

Where exactly are you encountering this issue with characters? On your projects inside the software or online?

What exactly is the issue you're encountering? Can you provide a little more detail and some screenshots of this here?

keep me posted on this topic

Thank you

Stefano

Leer más
Publicado en de Stefano G.