WebSite X5Help Center

 
Bert E.
Bert E.
User

New Version Website X5 Pro 20-1 not very happy with it yet.  nl

Autor: Bert E.
Visitado 748, Followers 1, Compartido 0  

Hello, 

I Installed some days ago the new version of Website X5 pro, firts new release of 2020. I must say, I am not very happy with it (for instance for website www.miniaturesandhistory.com) 

After a very small change I wanted to uplload the site but while uploading the software could not find the richt htmp pages on the server anymore. Only with a lot of effort of my server owner this problem was solved.

Furhtermore: the search engine didnt work anymore and also the forms gave no respons (My server works with PHP 7.3 so that can not be the problem). After a dozen times of uploading it works now but still sometimes with problems. 

Everytime I use the preview the website completely disappears. So I cant use the preview anymore

Last but not least: my webshop doesnt work anymore: You can order but can not end the order. Everytime a customer wants to proceed he goes back to the order form etc etc. 

Conclusion: It seems this release has a lot of problems. What are you going to do about it. I hope you solve it quickly 

Publicado en
3 RESPUESTAS - 1 ÚTIL
Pcssa .
Pcssa .
Moderator

. . . you did try the X5 2020.1.7.0 BETA - nearly every day you can find fixes here . . .

Go to your profile for download the BETA (after registering)

Leer más
Publicado en de Pcssa .
Bert E.
Bert E.
User
Autor

Thanks. I have done that but it didnt work. After some hours I succeeded to get my shop alive again althoug it is not woiking correct. I put the postagecost box in (never used it before and I dont need it but otherwise the formular did not work at all), get rid of the new search possibilities in the shop and some other things. I am afraid there are still quit a lot of bugs in this version. My webmanager app stopped also and does not recognize my websites anymore after the upgrade. To be honest, I do not see the positive things of this upgrade, it gives my onl a lot of trouble. 

Leer más
Publicado en de Bert E.
Incomedia
Stefano G.
Incomedia

Hello Bert

We're aware of some issues on the new version of the software and the developers are working hard on getting these solved as promptly as possible.

As indicated by Pcssa, some of these were tackled already with the v2020.1.7

If this didn't quite solve your issues, please let me know in detail which errors you're getting and link the page to me so that I might perform some tests for you.

The developers are also investigating issues with the Manager App and the latest version of the software. I will keep you updated here on that

Thank you for your patience as we investigate this

Stefano

Leer más
Publicado en de Stefano G.