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Ibrahim C.
Ibrahim C.
User

Selected server or destination folder does not match the website url  en

Autor: Ibrahim C.
Visitado 782, Followers 2, Compartido 0  

HI guys,,
I believe have same issue occurring for Selected server or destination folder does not match the website url ..
Not sure how to solve it :(...
I have created new folder as per required screenshot, nevertheless, I still have the issue...
If I pick the public_html folder, it overwrite my previous domain name,,
Any support or help please?

Thanks

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6 RESPUESTAS - 1 ÚTIL
Ibrahim C.
Ibrahim C.
User
Autor

Just for your info. this issue happen when I tried to load my second domain name ( seconde website).

my first domain name went okay without any issue..

Appriciate your support here :)

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Ibrahim C.
Ibrahim C.
User
Autor

any thought here please?

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Aleksej H.
Aleksej H.
Moderator

Hello. If you are using hosting not from the WebSite X5, contact the hosting technical support and find out how you can create a folder for the site. Then upload the site to it.

If you are using hosting from the WebSite X5, create a folder such as "test" and specify it as the destination folder.

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Publicado en de Aleksej H.
Ibrahim C.
Ibrahim C.
User
Autor

Thanks Aleksej,,

Baisically, I have yestreday called my hosting support to change my DNS record to the hosting.websitex5.com.

today I got a confirmation that is now active on my new DNS record under hosting.websitex5.com.. which indeed it is time checking in on DNS Checker platform.https://dnschecker.org/

I tried to configure it just few mns ago,, but I 've got error to verefy my DNS records configurations. please see attached screenshot ..

any idea please? 

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Incomedia
Stefano G.
Incomedia

Hello Ibrahim

I would like to verify the situation of your website's DNS for you, but I do not believe you have mentioned your website's URL so far

Can you please do so for me here so that I might verify it for you?

Thank you

Stefano

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Aleksej H.
Aleksej H.
Moderator

Sometimes it can take up to 72 hours from the moment the DNS is changed for the settings to take effect.

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Publicado en de Aleksej H.