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Ibrahim C.
Ibrahim C.
User

Selected server or destination folder does not match the website url  en

Autore: Ibrahim C.
Visite 468, Followers 2, Condiviso 0  

HI guys,,
I believe have same issue occurring for Selected server or destination folder does not match the website url ..
Not sure how to solve it :(...
I have created new folder as per required screenshot, nevertheless, I still have the issue...
If I pick the public_html folder, it overwrite my previous domain name,,
Any support or help please?

Thanks

Postato il
6 RISPOSTE - 1 UTILE
Ibrahim C.
Ibrahim C.
User
Autore

Just for your info. this issue happen when I tried to load my second domain name ( seconde website).

my first domain name went okay without any issue..

Appriciate your support here :)

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Postato il da Ibrahim C.
Ibrahim C.
Ibrahim C.
User
Autore

any thought here please?

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Postato il da Ibrahim C.
Aleksej H.
Aleksej H.
Moderator

Hello. If you are using hosting not from the WebSite X5, contact the hosting technical support and find out how you can create a folder for the site. Then upload the site to it.

If you are using hosting from the WebSite X5, create a folder such as "test" and specify it as the destination folder.

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Postato il da Aleksej H.
Ibrahim C.
Ibrahim C.
User
Autore

Thanks Aleksej,,

Baisically, I have yestreday called my hosting support to change my DNS record to the hosting.websitex5.com.

today I got a confirmation that is now active on my new DNS record under hosting.websitex5.com.. which indeed it is time checking in on DNS Checker platform.https://dnschecker.org/

I tried to configure it just few mns ago,, but I 've got error to verefy my DNS records configurations. please see attached screenshot ..

any idea please? 

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Postato il da Ibrahim C.
Incomedia
Stefano G.
Incomedia

Hello Ibrahim

I would like to verify the situation of your website's DNS for you, but I do not believe you have mentioned your website's URL so far

Can you please do so for me here so that I might verify it for you?

Thank you

Stefano

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Postato il da Stefano G.
Aleksej H.
Aleksej H.
Moderator

Sometimes it can take up to 72 hours from the moment the DNS is changed for the settings to take effect.

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Postato il da Aleksej H.