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Ladislav Jurdik
Ladislav Jurdik
User

Site search does not work with accents  en

Autor: Ladislav Jurdik
Visitado 424, Followers 1, Compartido 0  

If I enter the name "červená" in the search, my product will be found.
If I enter a word without "cervena" accents, the product will not found.

Is it a program error? or it can be set somewhere.

Page: https://jursat.sk/cartsearch/index.html

Publicado en
10 RESPUESTAS - 3 úTIL
Axel  
Axel  
User

Hello Ladislav,

Check if it works with other browsers ?

Check also this post where a solution is found for bad diplayinf of foreign characters

https://helpcenter.websitex5.com/es/post/248712

Also you can try to re-contrust all project by pressing CTRL+ Preview and to export ALL files.

Enjoy!
Axel

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Publicado en de Axel  
Aleksej H.
Aleksej H.
Moderator

Hello. I tried searching for "Canon PIXMA TS3352 EUR, červená" and "Canon PIXMA TS3352 EUR". But I found products in two cases. What exactly is wrong?

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Publicado en de Aleksej H.
Ladislav Jurdik
Ladislav Jurdik
User
Autor

Well try now to write "cervena" without accents

He won't find anything

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Publicado en de Ladislav Jurdik
Claudio D.
Claudio D.
Moderator

A mio parere è il comportamento corretto.

Le lettere NON corrispondono ... quindi non ti mostra il risultato

C e Č , sono due lettere diverse... con due Unicode diversi

comunque attendi lo STAFF... 

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Publicado en de Claudio D.
Ladislav Jurdik
Ladislav Jurdik
User
Autor

And that's why you should fix it, it should search correctly without accents

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Publicado en de Ladislav Jurdik
Claudio D.
Claudio D.
Moderator
Ladislav Jurdik
And that's why you should fix it, it should search correctly without accents

surprised ?

mi sa che non hai capito cosa ti ho scritto...

comunque attendi lo STAFF

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Publicado en de Claudio D.
Incomedia
Stefano G.
Incomedia

Hello Ladislav 

As Claudio mentioned, I don't think this is a bug and I also do not believe a fix to be possible. The functionality will search for those characters exactly. If the character is another and without an accent, it isn't the same character. 

In order to get this to work the way you would expect it to, I can only advise telling your customer not to name the products using accents. Tell him to write all product names without accents. That way, the search will work as expected

I remain available here

Stefano

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Publicado en de Stefano G.
Ladislav Jurdik
Ladislav Jurdik
User
Autor

It works in WordPress and Joomla. Check image.

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Publicado en de Ladislav Jurdik
Incomedia
Stefano G.
Incomedia

Hello Ladislav

I apologize if my answer wasn't clear. Of course, this can be done code-wise. What I meant to say is that WebSiteX5 search functionality will not operate this way by design.

If this is okay with you, I will inform the developers of this so that the matter remains highlighted for future improvements.

I remain available here

Stefano

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Publicado en de Stefano G.