WebSite X5Help Center

 
Ladislav Jurdik
Ladislav Jurdik
User

Site search does not work with accents  en

Author: Ladislav Jurdik
Visited 162, Followers 1, Shared 0  

If I enter the name "červená" in the search, my product will be found.
If I enter a word without "cervena" accents, the product will not found.

Is it a program error? or it can be set somewhere.

Page: https://jursat.sk/cartsearch/index.html

Posted on the
8 ANSWERS
Axel  
Axel  
User

Hello Ladislav,

Check if it works with other browsers ?

Check also this post where a solution is found for bad diplayinf of foreign characters

https://helpcenter.websitex5.com/en/post/248712

Also you can try to re-contrust all project by pressing CTRL+ Preview and to export ALL files.

Enjoy!
Axel

Read more
Posted on the from Axel  
Aleksej H.
Aleksej H.
Moderator
Best User of the month EN

Hello. I tried searching for "Canon PIXMA TS3352 EUR, červená" and "Canon PIXMA TS3352 EUR". But I found products in two cases. What exactly is wrong?

Read more
Posted on the from Aleksej H.
Ladislav Jurdik
Ladislav Jurdik
User
Author

Well try now to write "cervena" without accents

He won't find anything

Read more
Posted on the from Ladislav Jurdik
Claudio D.
Claudio D.
Moderator

A mio parere è il comportamento corretto.

Le lettere NON corrispondono ... quindi non ti mostra il risultato

C e Č , sono due lettere diverse... con due Unicode diversi

comunque attendi lo STAFF... 

Read more
Posted on the from Claudio D.
Ladislav Jurdik
Ladislav Jurdik
User
Author

And that's why you should fix it, it should search correctly without accents

Read more
Posted on the from Ladislav Jurdik
Claudio D.
Claudio D.
Moderator
Ladislav Jurdik
And that's why you should fix it, it should search correctly without accents

surprised ?

mi sa che non hai capito cosa ti ho scritto...

comunque attendi lo STAFF

Read more
Posted on the from Claudio D.
Incomedia
Stefano G.
Incomedia

Hello Ladislav 

As Claudio mentioned, I don't think this is a bug and I also do not believe a fix to be possible. The functionality will search for those characters exactly. If the character is another and without an accent, it isn't the same character. 

In order to get this to work the way you would expect it to, I can only advise telling your customer not to name the products using accents. Tell him to write all product names without accents. That way, the search will work as expected

I remain available here

Stefano

Read more
Posted on the from Stefano G.