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Ladislav Jurdik
Ladislav Jurdik
User

Site search does not work with accents  en

Autore: Ladislav Jurdik
Visite 476, Followers 1, Condiviso 0  

If I enter the name "červená" in the search, my product will be found.
If I enter a word without "cervena" accents, the product will not found.

Is it a program error? or it can be set somewhere.

Page: https://jursat.sk/cartsearch/index.html

Postato il
10 RISPOSTE - 3 UTILI
Axel  
Axel  
User

Hello Ladislav,

Check if it works with other browsers ?

Check also this post where a solution is found for bad diplayinf of foreign characters

https://helpcenter.websitex5.com/it/post/248712

Also you can try to re-contrust all project by pressing CTRL+ Preview and to export ALL files.

Enjoy!
Axel

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Postato il da Axel  
Aleksej H.
Aleksej H.
Moderator

Hello. I tried searching for "Canon PIXMA TS3352 EUR, červená" and "Canon PIXMA TS3352 EUR". But I found products in two cases. What exactly is wrong?

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Postato il da Aleksej H.
Ladislav Jurdik
Ladislav Jurdik
User
Autore

Well try now to write "cervena" without accents

He won't find anything

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Postato il da Ladislav Jurdik
Claudio D.
Claudio D.
Moderator
Utente del mese IT

A mio parere è il comportamento corretto.

Le lettere NON corrispondono ... quindi non ti mostra il risultato

C e Č , sono due lettere diverse... con due Unicode diversi

comunque attendi lo STAFF... 

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Postato il da Claudio D.
Ladislav Jurdik
Ladislav Jurdik
User
Autore

And that's why you should fix it, it should search correctly without accents

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Postato il da Ladislav Jurdik
Claudio D.
Claudio D.
Moderator
Utente del mese IT
Ladislav Jurdik
And that's why you should fix it, it should search correctly without accents

surprised ?

mi sa che non hai capito cosa ti ho scritto...

comunque attendi lo STAFF

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Postato il da Claudio D.
Incomedia
Stefano G.
Incomedia

Hello Ladislav 

As Claudio mentioned, I don't think this is a bug and I also do not believe a fix to be possible. The functionality will search for those characters exactly. If the character is another and without an accent, it isn't the same character. 

In order to get this to work the way you would expect it to, I can only advise telling your customer not to name the products using accents. Tell him to write all product names without accents. That way, the search will work as expected

I remain available here

Stefano

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Postato il da Stefano G.
Ladislav Jurdik
Ladislav Jurdik
User
Autore

It works in WordPress and Joomla. Check image.

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Postato il da Ladislav Jurdik
Incomedia
Stefano G.
Incomedia

Hello Ladislav

I apologize if my answer wasn't clear. Of course, this can be done code-wise. What I meant to say is that WebSiteX5 search functionality will not operate this way by design.

If this is okay with you, I will inform the developers of this so that the matter remains highlighted for future improvements.

I remain available here

Stefano

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Postato il da Stefano G.