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Artur M.
Artur M.
User

Contact form doesn't send email  en

Autor: Artur M.
Visitado 196, Followers 1, Compartido 0  

When someone uses contact form on my website, I receive no email. Also the customer doesn't receive any confirmation. Everything was working perfect before, problem occured with no reason - I didn't changed anything on my website. What should I do?

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3 RESPUESTAS
Daniel W.
Daniel W.
User
Usuario del mes DE

Which web host is the website uploaded to?

Perhaps the web host's support can tell you if anything has changed in your email settings.

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Publicado en de Daniel W.
Daniel W.
Daniel W.
User
Usuario del mes DE

Has Website X5 been updated?

If so, changes to the email parameters may be necessary because Incomedia has changed the code.

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Publicado en de Daniel W.
Incomedia
Eric C.
Incomedia
Daniel W.
Has Website X5 been updated? If so, changes to the email parameters may be necessary because Incomedia has changed the code.


Hello Daniel,
the user has 2023.2 as its latest version, so the software has not had updates for some times.
As you mentioned, it is recommended that he checks the situation with his provider.
Perhaps a different script for sending e-mails must now be set, for example.

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Publicado en de Eric C.