WebSite X5Help Center

 
Artur M.
Artur M.
User

Contact form doesn't send email  en

Author: Artur M.
Visited 65, Followers 0, Shared 0  

When someone uses contact form on my website, I receive no email. Also the customer doesn't receive any confirmation. Everything was working perfect before, problem occured with no reason - I didn't changed anything on my website. What should I do?

Posted on the
2 ANSWERS
Daniel W.
Daniel W.
User
Best User of the month DE

Which web host is the website uploaded to?

Perhaps the web host's support can tell you if anything has changed in your email settings.

Read more
Posted on the from Daniel W.
Daniel W.
Daniel W.
User
Best User of the month DE

Has Website X5 been updated?

If so, changes to the email parameters may be necessary because Incomedia has changed the code.

Read more
Posted on the from Daniel W.